Supply Chain Intern

Saint-GobainMalvern, PA
404d

About The Position

The Supply Chain Intern position at Saint-Gobain offers hands-on experience in various aspects of supply chain management, including transportation coordination, production planning, demand planning, and customer account management. Interns will engage with real-world challenges and operations, contributing to the organization's logistical needs while delivering exceptional service to customers.

Requirements

  • Currently pursuing a Bachelor's degree in Supply Chain, Logistics, Business or related field.

Responsibilities

  • Communicate daily with carriers to secure equipment for material delivery.
  • Collaborate with customer service to monitor shipping requirements and performance.
  • Utilize systems like TMS, SAP, and Salesforce to tender loads, monitor costs, and track shipments.
  • Address carrier-related service issues and implement corrective actions.
  • Participate in carrier performance reviews and stay updated on transportation regulations.
  • Develop and optimize production schedules to meet customer demand and inventory targets.
  • Analyze sales forecasts and coordinate with manufacturing to ensure timely production.
  • Monitor plant inventory levels and identify capacity constraints.
  • Support on-time shipping performance and work on continuous improvement projects.
  • Assist in managing rail orders and backup scheduling for other plants.
  • Process customer orders accurately using SAP and Salesforce.
  • Maintain constant communication with customers regarding order status, product availability, and shipments.
  • Document service-related issues and support the resolution of customer complaints.
  • Collaborate with cross-functional teams to ensure customer satisfaction and solve day-to-day problems.
  • Provide reporting and analysis related to customer service metrics.
  • Analyze S&OP data, including forecasts and market trends, ensuring accuracy in forecasting tools.
  • Update Logility models by product, channel, and customer with precise sales and market inputs.
  • Support distribution planning to optimize margins and align with sales goals.
  • Track performance vs. forecasts and budgets. Generate ad hoc reports for agile decisions and improvements.

Benefits

  • Real-world experience in logistics, supply chain management, and customer service.
  • Exposure to industry-leading tools and systems.
  • Opportunities for professional development through training sessions and cross-functional collaboration.
  • Potential for future employment based on performance.
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