Supply Chain Excellence Manager

Roku • San Jose, CA

1d • $160,000 - $180,000 • Hybrid

About The Position

The Manager of Supply Chain Excellence will support the continued evolution of our global supply chain operating model. This role sits within the Supply Chain Excellence (SCE) team and partners closely with leaders across procurement, planning, logistics, manufacturing, analytics, and finance.
You will help translate complex data, systems, and processes into clear insights, structured initiatives, and executive-ready materials. This is a highly visible role that requires strong judgment, comfort with ambiguity, and a consistently high quality standard.

Requirements

• 4+ years of experience in management consulting, supply chain, operations, strategy, or related roles
• Strong understanding of end-to-end supply chain processes, including procurement, planning, manufacturing, and logistics
• Hands-on experience designing KPI frameworks and Tableau dashboards, including defining metrics, layouts, and business requirements
• Experience partnering with Analytics and Engineering teams to deliver dashboards and reporting solutions
• Experience supporting ERP implementation or enhancement initiatives, with demonstrated project management capabilities including planning, leadership communication, UAT coordination, and go-live support (Oracle ERP and/or NetSuite preferred)
• Exceptional written and verbal communication skills with a strong executive presence
• Demonstrated ability to operate effectively in ambiguous, fast-moving environments
• High standards for structure, clarity, and polish in all deliverables
• Comfortable working with senior stakeholders and influencing without authority

Nice To Haves

• Experience in large-scale supply chain transformation programs or driving enterprise-wide process improvement initiatives
• Exposure to Lean, Six Sigma, or operational excellence methodologies
• Advanced Excel skills and comfort working with large, imperfect data sets
• Prior exposure to technology, consumer electronics, or global supply chain environments
• Experience in fast-growing, technology-driven organizations, ideally with global operations

Responsibilities

• Partner with Operations business users to define KPI frameworks, metric definitions, and decision requirements
• Co-design Tableau-based KPI dashboards with business users, and collaborate with Analytics and Engineering teams to translate requirements into accurate, scalable dashboard development and data pipelines
• Translate complex data into clear, actionable insights that support operational and strategic decision-making
• Support process mapping and current-state / future-state design across end-to-end supply chain workflows (procurement, planning, manufacturing, logistics)
• Identify improvement opportunities across the supply chain, quantify impact, and support prioritization across supply chain initiatives
• Assist with initiative planning, governance, execution tracking, and benefits realization
• Support standardization of processes, tools, and best practices across the supply chain
• Develop clear, compelling narratives that connect data, strategy, and execution
• Produce high-quality PowerPoint and Excel materials for senior leadership and cross-functional forums
• Support content development for operating reviews, all-hands, and leadership updates
• Manage multiple workstreams in parallel with limited oversight in a fast-moving environment
• Coordinate across cross-functional partners with differing priorities and perspectives
• Drive alignment and progress through strong communication, structure, and follow-through
• Influence without authority and act as a trusted partner to senior stakeholders
• Contribute to internal communications such as newsletters and team updates
• Support planning and execution of all-hands meetings, events, and office initiatives
• Act as a strong culture carrier within the Supply Chain Excellence team

Benefits

• health insurance
• equity awards
• life insurance
• disability benefits
• parental leave
• wellness benefits
• paid time off
• global access to mental health and financial wellness support and resources
• Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).
• Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed