Supply Chain Department Specialist - Charlotte, NC

Vantive•Charlotte, NC

About The Position

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities. Your role at Vantive The Department Specialist will coordinate the Home Patient delivery routes and resolving problems related to method of delivery, across numerous facilities (up to 4-5 locations), multiple CDL Delivery Drivers (up to 45+ employees), and up to 4800+ home patient customers spread across numerous states with large geographical areas and geographical challenges. This person schedules and coordinates the transportation of products to satisfy customer requirements. Will analyze distribution, cost analysis, resources, and other problems to provide or formulate and develop modified solutions to business issues affecting the daily operations function.

Requirements

High school degree or equivalent is required.
At least 2 years or more of relevant professional experience required.
Strong problem solving and analytical skills.
Proficient in Microsoft office (e.g. Word and Excel), and multiple software applications.
Be team oriented and independent self-direction and ability to produce results.

Nice To Haves

Previous distribution and transportation experience preferred.

Responsibilities

Provides ongoing routing solutions to improve database maintenance and regularly generates reports using various software applications to analyze actual department performance.
Make alternate freight transportation when vital.
Assists with planning, coordinating and scheduling for vacations, holidays, and other unplanned events on a rolling 12 week calendar.
Performs a variety of traffic activities which includes the audit of freight bills, processing property claims, selecting and recommending carriers.
Prepare and distribute daily paperwork for drivers to field operations contacts.
Coordinate workflow with 3PL (e.g. Cardinal) to ensure that picking, sequencing, staging and checking of products are completed in an accurate and timely manner for all private fleet and commercial deliveries.
Works with management, vendors, and Service Specialist’s to ensure daily and/or weekly submission and compliance with Driver Qualification files (JJ Keller), driver logs, fuel trip reports, fuel tax reporting, timecards, expense reports and all other State/Federal DOT rules/regulations.
Make required phone calls and/or send emails to Internal (e.g. sales, customer service, credit and collections, routing, service specialists, etc.) and External customers (e.g. Home patients, Clinic nurses, etc.) clinics on deliveries with special shipping instructions, short lead times, returns and redeliveries, in order to ensure the provision of effective service that meets and exceeds the Customer and Nurse delivery expectations.
Update order information/ updated progression notes that address all delivery changes or discrepancies.
May serve as the first point of contact for a driver (private or commercial) with delivery issues.