Advantage Sales & Marketing dba Advantage Solutions-posted 1 day ago
Full-time • Mid Level
Lenexa, KS
5,001-10,000 employees

Specialist, Supply Chain The Specialist, Supply Chain serves as the primary operational advisor for assigned client(s), responsible for driving performance improvement, ensuring strategic alignment to client goals, and influencing decisions across internal and external partners. This role operates with a high degree of independence, applying specialized supply chain expertise to identify, design, and implement solutions that improve client outcomes and operational efficiency. Responsibilities The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

  • Serve as primary advisor to client(s) on operational performance and supply chain strategy; proactively identify and execute initiatives to improve service outcomes
  • Lead analysis of service-level results, root cause issues, and continuous improvement actions; ensure accountability across all internal and partner functions
  • Develop and implement cross-functional process improvements to enhance accuracy, efficiency, and cost effectiveness; measure and communicate results to leadership
  • Build and interpret reports to identify trends, risks, and opportunities; translate data into actionable recommendations for clients and leadership
  • Coach and train new or junior client service staff; act as subject matter expert for assigned systems, tools, or clients
  • Partner with internal operations, technology, and logistics teams to resolve systemic challenges and align execution to client priorities
  • Serve as primary advisor to client(s) on operational performance and supply chain strategy; proactively identify and execute initiatives to improve service outcomes
  • Lead analysis of service-level results, root cause issues, and continuous improvement actions; ensure accountability across all internal and partner functions
  • Develop and implement cross-functional process improvements to enhance accuracy, efficiency, and cost effectiveness; measure and communicate results to leadership
  • Build and interpret reports to identify trends, risks, and opportunities; translate data into actionable recommendations for clients and leadership
  • Coach and train new or junior client service staff; act as subject matter expert for assigned systems, tools, or clients
  • Partner with internal operations, technology, and logistics teams to resolve systemic challenges and align execution to client priorities
  • Bachelor’s degree (Supply Chain or Business discipline; CSCP or PMP certification a plus)
  • 4–6 years experience in relevant field (Supply Chain Operations and Client Account Management experience preferred)
  • Strong understanding of supply chain functions, including warehousing, fulfillment, transportation, and inventory management
  • In-depth knowledge of managing client expectations, service-level agreements, and driving customer satisfaction
  • Strong analytical abilities to quickly assess issues, determine root causes, and implement effective solutions
  • Proficiency in clear, professional communication with both clients and internal teams, ensuring alignment and collaboration
  • Proactive approach to problem-solving and a strong focus on achieving results and client satisfaction
  • Ability to adapt to changes in client needs or operational demands, demonstrating flexibility in approach and execution
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