Supply Chain Associate Systems Analyst

Christiana Care Health Services • Wilmington, DE

7d • Onsite

About The Position

The Supply Chain Associate Systems Analyst is responsible for providing introductory level support related to the (SCM) Supply Chain Management software applications, the corresponding data, and utilized hardware. The support includes, but is not limited to, acting as backup for Material Management Data Specialist, providing first level support to the Supply Chain caregivers with application and hardware related questions, staff training and participating as a team member on Supply Chain project initiatives.

Requirements

• Applicants must be currently authorized to work in the United States.
• This role requires weekly on-site work. Must be within a commutable distance.
• 1-2 years of experience within Supply Chain area required; hospital or healthcare SCM experience preferred
• 1-2 years of support of SCM applications, data and/or reporting preferred

Nice To Haves

• Bachelor's degree or equivalent preferred
• Experience with Workday Procurement and Supply Chain Management System preferred
• Experience with Tecsys Elite Distribution and Warehousing System preferred
• An equivalent combination of education and experience may be substituted

Responsibilities

• Serves to support caregivers by maintaining SCM application data, including back up for the Materials Management Data Specialist. Data includes Item Master, Suppliers, Spend Categories, EDI, and other code reference files.
• Provides basic or first level support for SCM software applications, data, user access and permissions, testing, integrations, and reporting.
• Maintains reference data, configures business processes and other tasks related to SCM and corresponding software and databases.
• Participates as a team member with corresponding systems analysis and application support responsibilities for SCM related projects.
• Participates as a team member in the preparation, testing and implementation of SCM related systems, system enhancements, and system upgrades.
• Participates in preparing user requirements and other technical specifications for SCM related work, systems functions, and processes.
• Tracks, research and tests potential fixes, enhancements, or solutions to existing SCM related issues.
• Handles the SCM-related hardware including dealing with vendors on hardware repairs, supporting internal caregivers with hardware such as printers, computers, tablets, and handheld scanners.
• Provides regular status updates on open issues, requests, and projects.
• Collaborate with other departments like IT, Shared Service Technology Team, and Service Line Managers to implement fixes, enhancements, integrations, solutions, and projects in support of SCM operations and priorities.
• Assists in documenting fixes, enhancements, and solutions. Documentation to include initial problem, detail of fixes, enhancements, processes, and/or solutions which include any system configuration, testing, access permissions, reporting, analysis, and ongoing support responsibilities
• Actively seeks out system and process improvements to increase performance and productivity and reduce expenses.
• Assists in the development of training documents, preparation, training, and communication related to training basic data, software functionality, system tasks, business processes, and reporting.
• Maintains effective and service-oriented relationships with departmental and organizational level caregivers.
• Performs assigned work safely, adhering to established departmental safety rules and practices and reports to manager, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.

Benefits

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12 week paid parental leave
• Tuition assistance
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
• ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.
• To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level