About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina. With 388 beds it is the second largest of Duke Health's four hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Requirements

  • High School Diploma/G.E.D. is required.
  • At least 1 year of work experience for Level 1, including experience in distribution, warehousing, shipping, receiving, logistics, material handling, customer service, or inventory control.
  • At least 2 years of work experience for Level 2 in one of the specified disciplines.
  • Experience in a fast-paced, customer service environment is strongly preferred.
  • A valid Driver's License may be required.

Nice To Haves

  • Some college-level coursework is preferred but not required.
  • Experience using an ERP system.
  • Demonstrated competency in inventory management.

Responsibilities

  • Distribute and restock supplies and linen to end-users.
  • Use Supply Chain technologies (e.g., Pyxis and SAP) to document the movement of supplies.
  • Perform regular cycle counts to ensure the accuracy of stock levels.
  • Check expiration dates on supplies, documenting and discarding expired products as needed.
  • Accept and sign for deliveries from distributors.
  • Inspect shipments, enter Goods Receipts into SAP, and file packing slips.
  • Report any identified shipment discrepancies to on-site Supply Chain management.
  • Prepare and ship out vendor returns and rotate stock in all storage areas.
  • Move and stock supplies to appropriate shelving locations after the receiving process is complete.
  • Transport shipments from the loading dock to the stockroom and deliver packages to the correct purchasers.
  • Deliver non-supply items (e.g., medical gas, linen) in a timely manner.
  • Participate in and perform mid-year and year-end inventory counts.
  • Ensure all STAT orders are completed according to the specified service level agreement.
  • Demonstrate excellent customer service when interacting with end-users to address supply and linen questions.
  • Ensure all Supply Chain work areas and supply storage areas throughout the facility are clean and organized.
  • Proactively provide recommendations on operational efficiency improvements to Supply Chain management.
  • Act as a mentor and preceptor to all Level 1 Supply Chain Associates; serve as a back-up Team Lead if necessary.
  • Demonstrate excellent customer service when interacting with customers in all areas, including nursing floors and OR environments.
  • Deliver, manage, and coordinate supplies and other products to off-site clinics or facilities as needed.
  • Manage inventory, assist in preparations, and perform the annual inventory count.
  • Oversee consignment inventory and related processes; may oversee inventory management of procedural areas.
  • Proactively collaborate with other Supply Chain stakeholders to adjust PAR levels and address slow-moving items based on usage data.
  • Troubleshoot supply shortage issues and articulate their known impact.
  • Effectively use the ERP system to run reports, find products, and use handheld technologies for delivery and PAR replenishment.
  • Serve as a Subject Matter Expert (SME) for the TIMS module, including receiving and documentation.
  • Pull and analyze reports from EPIC and Pyxis to provide appropriate data-driven recommendations.
  • Participate in PERT, OREDIT, and VAT discussions as assigned.
  • Manage vendor access and utilize Vendormate as assigned.
  • Work with customers to help reconcile invoices as needed.
  • Complete all assigned tasks with minimal supervision from the Team Lead and Manager.

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What This Job Offers

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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