Supply Chain Associate-Materials Management-1st shift

Duke•Raleigh, NC

13d•Onsite

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Raleigh Hospital, A Campus of Duke University Hospital Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of Duke Healthâ€™s four hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care. This position is eligible for the $2,500 commitment bonus. L ocation Raleigh Hospital, A Campus of Duke University Hospital 3400 Executive Dr, Raleigh, NC 27609 Work Schedule 8:00am-4:30pm weekends as needed General Description Perform duties in computerized order entry, distribution of all supplies, linen, equipment, shipping and receiving of hospital merchandise. Able to maintain good inventory management processes; meeting supply needs with prompt delivery, assuring accuracy of issues and insures the good working order and availability of equipment. Duties and Responsibilities Level 1 Have responsibilities in at least one of the following areas in order to ensure optimal inventory management for in-scope facilities: In accordance with established policies and procedures, Level 1 staff are required to: Distribute and restock supplies and/or linen to end users in accordance with established policies and procedures Use appropriate Supply Chain technologies (Pyxis and SAP) to document movement of supplies Perform cycle count on a regular basis to ensure accuracy of stock levels in all areas Check expiration dates on supplies on a regular basis and document and discard expired products Accept and sign for deliveries from distributors as necessary Inspect shipments, enter Goods Receipts into SAP, filing packing slips Report identified shipment discrepancies to SC onsite management Prepare and ship out Vendor Returns, rotation of stock in all areas Move and stock supplies to appropriate shelfing locations once receiving is complete Transport shipments from loading dock to stockroom and deliver packages to appropriate purchasers. Deliver non-supply items when specified (e.g. medical gas, linen) in a timely manner Participate and perform mid-year and year-end inventory counts Ensure all STAT orders are completed according to specified service level agreement Demonstrate excellent customer service when interacting with end customers to address linen and/or supply questions Ensure all Supply Chain work areas are clean and organized, including all other supply storage areas throughout the facility Proactively provide recommendations on operational efficiency improvements to Supply Chain management. Level 2 In addition to the responsibilities of Level 1 listed above, Level 2 is expected to perform the following responsibilities: at least 50% of their time on a multitude of functions below. In accordance with established policies and procedures, Level 2 staff are required to: Act as a mentor/precept to all Level 1 Supply Chain Associates; act as back-up Team Lead if necessary Demonstrate excellent customer service in all areas when interacting with our customers. Including the nursing floors and OR environment (physicians, surgery techs/nurses, Cath Lab techs/nurses or other specialty area techs/nurses) to address supply-related questions; as necessary Deliver, manage and coordinate supplies/other products to off-site clinics and/or facilities as needed Manage inventory; assist in preparations and perform annual inventory. Oversee consignment inventory and processes. May oversee inventory management of procedural areas Proactively collaborate with other Supply Chain stakeholders to adjust par levels and address slow moving items based on supply usage Troubleshoot supply shortage issues and articulate known impact Effective use of the ERP system to pull reports, find products, use handheld technologies for delivery and PAR replenishment, run reports in SAP to close out daily transactions SME (Subject Matter Expert) for the TIMS module; including receiving and documenting. Able to pull EPIC Reports and use as a tool and/or pull reports from Pyxis and ana Vendor Management access and utilize Vendormate (as assigned) Work with customers to help reconcile invoices as needed. provide appropriate recommendations. Participate in PERT, OR EDIT, and VAT discussions as needed (as assigned) Able to work and complete all assigned tasks with minimal supervision from Team Lead and Manager Level 1 & 2: General ability and willingness to perform additional job functions (within reason) that are necessary to ensure safe patient care practices as directed by supply chain management. Are required to be cross- trained and perform, when needed, in other Supply Chain related responsibilities.

Requirements

High School Diploma/G.E.D. required.
At least 1 year of work experience, including experience in one of the following areas: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or other comparable service line.
Valid Driver's License - may be required.
Must have the ability to exert 20 to 50 pounds of force occasionally, and or 10 to 25 pounds of force frequently, and up to 10 pounds of force constantly to move objects.
In this particular job the exertional requirements to push/pull the unloaded and loaded supply carts with the duty requiring up to 100 pounds of exertional force daily.
Reaching, lifting, stooping and bending are frequent in daily duties.
Ability to strive to improve processes to enhance services.
Work cooperatively with others to achieve organizational and team goals.
Ability to contribute in creating new ideas and problem solving.
Possess a sense of urgency and a proactive customer service philosophy
Experience using an ERP system
Competency in inventory management
Two years of work experience, to include experience in at least one of the following disciplines: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control or other comparable service line.

Nice To Haves

Some college-level coursework preferred, but not required.
Strongly prefer experience in a fast- paced, customer service environment.

Responsibilities

Distribute and restock supplies and/or linen to end users in accordance with established policies and procedures
Use appropriate Supply Chain technologies (Pyxis and SAP) to document movement of supplies
Perform cycle count on a regular basis to ensure accuracy of stock levels in all areas
Check expiration dates on supplies on a regular basis and document and discard expired products
Accept and sign for deliveries from distributors as necessary
Inspect shipments, enter Goods Receipts into SAP, filing packing slips
Report identified shipment discrepancies to SC onsite management
Prepare and ship out Vendor Returns, rotation of stock in all areas
Move and stock supplies to appropriate shelfing locations once receiving is complete
Transport shipments from loading dock to stockroom and deliver packages to appropriate purchasers.
Deliver non-supply items when specified (e.g. medical gas, linen) in a timely manner
Participate and perform mid-year and year-end inventory counts
Ensure all STAT orders are completed according to specified service level agreement
Demonstrate excellent customer service when interacting with end customers to address linen and/or supply questions
Ensure all Supply Chain work areas are clean and organized, including all other supply storage areas throughout the facility
Proactively provide recommendations on operational efficiency improvements to Supply Chain management.
Act as a mentor/precept to all Level 1 Supply Chain Associates; act as back-up Team Lead if necessary
Demonstrate excellent customer service in all areas when interacting with our customers. Including the nursing floors and OR environment (physicians, surgery techs/nurses, Cath Lab techs/nurses or other specialty area techs/nurses) to address supply-related questions; as necessary
Deliver, manage and coordinate supplies/other products to off-site clinics and/or facilities as needed
Manage inventory; assist in preparations and perform annual inventory.
Oversee consignment inventory and processes.
May oversee inventory management of procedural areas
Proactively collaborate with other Supply Chain stakeholders to adjust par levels and address slow moving items based on supply usage
Troubleshoot supply shortage issues and articulate known impact
Effective use of the ERP system to pull reports, find products, use handheld technologies for delivery and PAR replenishment, run reports in SAP to close out daily transactions
SME (Subject Matter Expert) for the TIMS module; including receiving and documenting.
Able to pull EPIC Reports and use as a tool and/or pull reports from Pyxis and ana Vendor Management access and utilize Vendormate (as assigned)
Work with customers to help reconcile invoices as needed.
provide appropriate recommendations.
Participate in PERT, OR EDIT, and VAT discussions as needed (as assigned)
Able to work and complete all assigned tasks with minimal supervision from Team Lead and Manager