About The Position

Amazon Business (AB) is re-inventing B2B eCommerce by offering business customers of all sizes the same advantages Amazon has already brought to consumers including broad selection, low pricing, and great customer service. Worldwide Amazon Business Operations is building the operations and supply chain solutions that will enable AB’s rapid growth by re-engineering many parts of our supply chain to offer bulk, consolidated, pallet deliveries and many other services that business customers require. The AB North America Operations team is seeking a Supply Chain Analyst to assist in the day-to-day operations and issue resolution within our fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon. An ideal candidate has a background in supply chain operations and excellent data driven problem-resolution skills. He/she/they have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. Candidates will work collaboratively across teams to perform in-depth analyses and troubleshoot complex issues in a variety of subject areas. This job will require exceptional communication skills while having the ability to work independently in a dynamic environment. Role is located in Phoenix AZ. This is an hourly role Monday - Friday. As a Supply Chain Analyst, you'll start your day reviewing key metrics and identifying anomalies in our fulfillment network data. You'll collaborate with fulfillment centers, transportation teams, and technology partners to resolve supply chain bottlenecks and inventory discrepancies. Your analysis will directly inform operational decisions, and you'll present findings to stakeholders through clear visualizations and actionable recommendations. You'll balance multiple priorities while driving process improvements that enhance our customer experience. The Amazon Business North America Operations team is at the forefront of transforming B2B commerce. We're a data-driven, customer-obsessed team that values innovation and collaboration. Our mission is to enable AB's rapid growth by building world-class supply chain solutions. You'll work with talented professionals across operations, technology, and business teams, with opportunities to grow your skills in supply chain management, data analytics, and process optimization.

Requirements

  • 1+ years of professional or military experience
  • 1+ years of working with computers and Microsoft Office products and applications experience
  • High school or equivalent
  • Work 40 hours/week, and overtime as required
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Are 18 years of age or older
  • Current work authorization to work in the United States without requiring sponsorship now or in the future

Nice To Haves

  • Bachelor's degree or equivalent
  • 1+ years of supply chain operations experience
  • Knowledge of SQL
  • Knowledge of SQL and VBA
  • Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams

Responsibilities

  • Enable effective decision through proactive retrieval and data aggregation from multiple sources
  • Communicate analysis and insights to internal stakeholders both verbally and in writing
  • Escalate problems and/or variance in data to the relevant owners and internal business partners and follow through on the resolutions
  • Identify and eliminate root causes of defects to drive improvements in AB North America Operations
  • Drive continuous improvement by identifying ways to streamline processes, minimize repetitive tasks, and create actionable outcomes
  • Lead discussions with cross-functional teams and leadership to influence and create innovative solutions
  • Work independently in a dynamic environment

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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