Supply Chain Analyst

Hooker Furniture•High Point, NC

3d•Hybrid

About The Position

We are looking for an analytical and data-driven Supply Chain Analyst to assist our team in the stewardship of the S&OP processes for designated brands and work to ensure all objectives for the process are achieved each monthly cycle. This role is a full-time position based out of our High Point, NC or Martinsville, VA office. The Supply Chain Analyst supports the planning, analysis, and execution of inventory, demand, and supply strategies across assigned warehousing and distribution programs. This role plays a critical part in forecasting, Sales & Operations Planning (S&OP), and performance reporting by transforming data into actionable insights through dashboards, charts, and analytical models. Working closely with Inventory Planning, Purchasing, Sales, Marketing, Customer Care, and international counterparts, the analyst ensures alignment between demand signals, supply capabilities, and inventory positioning. The role proactively identifies risks, trends, and opportunities that may impact service levels, inventory health, and overall business performance.

Requirements

Proficiency in supply chain planning tools and business systems such as Logility Voyager, Smart Software, Oracle, Pronto, and Microsoft Office; advanced Excel skills strongly preferred.
Strong understanding of demand forecasting, capacity planning, and S&OP principles.
Experience creating data visualizations, dashboards, charts, and executive-level reporting.
Experience leveraging AI-enabled tools and advanced analytics to enhance demand forecasting, scenario planning, and decision support.
Comfort interpreting AI-generated insights and translating outputs into actionable business recommendations.
Working knowledge of statistical concepts including standard deviation, forecast error, bias, safety stock, and MAPE.
Strong analytical, problem-solving, and critical-thinking skills.
Clear, effective written and verbal communication skills, with the ability to present insights to both technical and non-technical audiences.
Highly organized, self-motivated, and capable of managing multiple priorities under time constraints.

Nice To Haves

Hands-on brand licensing experience, skilled at coordinating licensed partners is a plus.
While a bachelor’s degree in Economics, Statistics, Mathematics, Business, or a related field is beneficial, it is not required.
We encourage candidates with a strong work ethic, the ability to learn, and relevant experience to apply, even if they don’t meet every qualification.

Responsibilities

Develop, maintain, and continuously improve demand forecasts using historical data, sales trends, promotional activity, and market intelligence.
Gather, validate, and consolidate demand, supply, and inventory data to support monthly S&OP cycles.
Prepare S&OP inputs including demand plans, inventory projections, capacity constraints, and risk/opportunity assessments.
Collaborate cross-functionally to align forecast assumptions with Sales, Marketing, and Supply Chain stakeholders.
Monitor forecast accuracy, bias, and error metrics (e.g., MAPE) and recommend corrective actions.
Create and maintain graphs, charts, dashboards, and visual analytics to communicate key performance indicators, trends, and exceptions.
Analyze sales performance versus plan and clearly present insights to management and cross-functional teams.
Develop reports highlighting inventory health, service levels, forecast performance, and demand variability.
Translate complex data into concise, executive-ready presentations for leadership, S&OP reviews, and board meetings.
Support scenario modeling and “what-if” analyses to assess impacts of demand shifts, supply disruptions, or strategic changes.
Execute inventory transfer models aligned with demand signals and stocking targets.
Maintain item-level stocking parameters by product line, customer, manufacturing site, and distribution center.
Partner with Inventory Planning to review and correct forecast inaccuracies and capacity allocations.
Monitor abnormal demand patterns and implement corrective actions to maximize customer service and minimize distressed inventory.
Maintain item status, forecasts, and planning parameters within ERP and forecasting systems.
Partner with Sales and Marketing to improve baseline demand accuracy and forecast reliability.
Support management with risk assessments and ensure timely communication of forecast impacts across stakeholders.
Identify process gaps, system limitations, or data inconsistencies and recommend improvements.
Execute additional supply chain initiatives and analytical projects as assigned.