Supply Center Assistant (Construction Retail Store)

Crafco•Memphis, TN

3d•Onsite

About The Position

Crafco, Inc. is seeking a Supply Center Assistant at our facility in Memphis, TN. Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation materials and equipment for crack sealing, pothole patching, sealcoating and more. The Supply Center Assistant is responsible for assisting the Store Manager in overseeing store operations, inventory management, and providing an outstanding customer experience. No day ever looks the same. The Supply Center Assistant is an integral part of all functions including operations, sales, service, and customer support. Every day brings new, exciting experiences. This position offers a competitive hourly wage with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Dental, Vision, Short & Long Term Disability, Holiday, Personal, and Sick paid leave, Maternity Leave, and more.

Requirements

Minimum of 2 years in retail, operations, or customer service required.
High school diploma or GED required.
Familiarity with Microsoft Office, POS, and ERP systems.
Strong interpersonal, verbal and written communication skills.
Ability to address customer needs and resolve issues efficiently.
Physical ability to perform job functions including but not limited to: standing, sitting, bending, squatting, or remaining in uncomfortable positions for extended periods of time, lifting/moving large, bulky and/or heavy items frequently (50 lbs. or more), working in adverse conditions including hot/cold both indoors and outdoors and/or in inclement weather.
Must have a valid driver's license and clean driving record.
Able to work occasional overtime or Saturday hours, as needed.
Ability for local travel, if needed.

Nice To Haves

Experience in pavement, bridge maintenance, or equipment supply industry or related fields such as construction, asphalt, concrete, or chemicals a plus.

Responsibilities

Operation of front sales counter via retail software for customer sales.
Receive and process incoming shipments.
Unload trucks, verify receipt of correct items and quantities, store items in appropriate locations.
Pull products for outgoing orders, package appropriately for shipment.
Contact LTL carriers or UPS as necessary to insure on-time shipment of products to customers.
Support customers by helping with tracking of shipment and returns as necessary.
Assist Supply Center Supervisor with maintenance of accurate files for orders, quotes, and invoices.
Work with Supply Center Supervisor to schedule incoming and outgoing shipment as needed.
Assist with the maintenance of rental equipment and help keep repair records up to date.
Work with Service Tech, quote customer estimates, and follow up with customers for approval on repair items.
Must be knowledgeable about rental equipment in order to assist rental customers with startup and provide usage training.