Supply Associate

CarMax • Newark, DE

397d

About The Position

The Parts Associate at CarMax is responsible for assisting technicians in identifying and locating the correct parts for vehicles, managing inventory, and ensuring exceptional customer service. This role involves receiving parts shipments, maintaining inventory accuracy, and adhering to safety and compliance standards while providing support to both internal and external customers.

Requirements

• Accountable to Associate 1 Competency Model
• Complete Supply Associate Workstation Certifications
• Read, interpret and transcribe data in order to maintain accurate records.
• Demonstrate intermediate computer skills, including spreadsheet knowledge.
• Work with and through other associates and vendors.
• Perform multiple duties in a high-energy, fast-paced working environment.
• Lift objects that weigh as much as 50 lbs.
• Understand numeric filing system.
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
• Complete CarMax provided training including, but not limited to new associate training - Operations, KRONOS training, and parts process specific training.

Responsibilities

• Provide customers (both internal and external) with the correct part(s) for their vehicle.
• Locate and receive shipment of parts.
• Receive parts into inventory.
• Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.
• Control service supplies to minimize waste.
• Allocate parts in the AutoMation system.
• Return incorrect and/or defective parts to parts vendor or manufacturer.
• Meet all requirements of OSHA/EPA guidelines.
• Provide exceptional customer service at all times.
• Complete duties as assigned by Leads and Managers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees