Supplier Quality Technician

the LEGO Group•Richmond, VA

1d•Onsite

About The Position

As the supplier quality technician you will be enabling production to do their job with high quality materials. This role will reduce delays due to supplier product issues, and allow only quality products to make it to our customers. The supplier quality technician helps open the lines of communication between production and our valued supply base by providing timely and data driven information to the department’s internal and external customers. You will help to maintain the premium quality level in purchased materials. This position is based at our LEGO Virginia manufacturing factory located in Richmond and is not a remote position.

Requirements

Two to three years of experience in manufacturing, quality, or equivalent roles.
Working knowledge of quality systems, inspections, and non-conformance management.
Basic to intermediate proficiency in Microsoft Office (Excel, Outlook, Word).
Ability to read and understand basic technical or quality documentation.
Ability to stand and walk for extended periods during a shift.
Ability to lift, push, or pull materials up to approximately 35 lbs.
Ability to work in a manufacturing environment with noise, moving equipment, and varying temperatures.
Ability to wear required personal protective equipment (PPE).
Access to confidential product and process information including novelty items prior to novelty manufacturing; confidentiality agreement required.
Conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Nice To Haves

Experience with SAP or similar ERP systems preferred.

Responsibilities

Assure that purchased materials comply with LEGO requirements.
Act as first line of defense when supplier defects are found, lead the categorization of the defects and communicate to the suppliers in a manner that is clear and concise via supplier notifications.
Support production through efficient containments of defects, strong and timely communication, and escalations.
Manage quarantined material and follow through the nonconforming material process including following up on the RMA process.
Perform incoming inspection on purchased materials based on associated risk level.
Manage daily metric data and action logs and present in relevant huddles.
Supervise supplier’s personnel in case of containment on site, considering all EHS requirements.
Maintain cleanliness and tidiness of workspace and reject areas.
Perform fast and efficient investigations in COMBI 2.0 and make traceability reports.
Work closely with the management team to ensure processes are being followed.
Ensure that supplier quality concerns are promptly identified, solved and escalated.
Maintain, update and develop supplier quality process documentation.
All other job duties as assigned.
Support training and coaching of packing and quality team members on supplier quality methods and standards.
Collaborate cross-functionally with Production, Engineering, and QEHS colleagues to improve process capability and compliance.
Maintain 5S standards within assigned areas and support audit readiness.
Perform additional duties as assigned to support operational needs.

Benefits

Pay at $26.73/hr with weekly pay.
Climate controlled environment.
Medical, dental, and vision coverage.
Flexible spending and health savings accounts.
Life insurance, ADD, and disability coverage.
Retirement plan.
Paid vacation/time off.
May include surrogacy assistance, paid parental leave, and adoption assistance.
Family Care Leave – We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.