Supplier Quality Engineer

Segula Technologies • Greensboro, NC

8h

About The Position

The Senior Supplier Quality & Development Engineer is responsible for the turnaround and performance management of low-performing suppliers. You will act as a technical consultant and crisis manager, entering "unhealthy" supplier environments to fix broken quality systems, address resource gaps, and stabilize production processes. Your mission is to eliminate impacts on company operations and, where necessary, lead resourcing activities to move business to more capable partners.

Requirements

• Education: Bachelor of Science in Engineering, Business Management, or Supply Chain Management (Engineering preferred).
• Experience: Minimum of 5+ years in Supplier Quality, Supply Chain, or Supplier Development within the Automotive or Heavy Truck industry (OEM or Tier 1).
• Technical Toolkit: Mastery of Quality tools: PPAP, APQP, SPC, and Capacity Analysis (R@R).
• Soft Skills: High sense of urgency, ability to manage unfamiliar tasks, and a proven track record in Crisis Management.
• Communication: Ability to provide direct, actionable feedback to supplier leadership while building trustful relationships to surface and solve hidden problems.

Responsibilities

• Technical Assistance & Recovery: Provide deep technical support to suppliers with unhealthy quality systems; install "Zero Tolerance" and "Zero Defect" philosophies at the source.
• Supplier Assessments: Accurately diagnose supplier weaknesses across the QDCF-TSR (Quality, Delivery, Cost, Feature, Travel, Sustainability, Risk) framework and implement sustainable solutions.
• Crisis Prevention: Monitor high-risk supplier development issues to prevent downtime at OEM plants; escalate critical risks through the Global Truck Technology (GTP) network.
• Operational Excellence: Lead capacity evaluations (Run at Rate, SPR, Bottleneck Analysis) and analyze supplier investment requests to ensure volume readiness.
• Problem Solving & Systems: Fix and develop supplier quality systems using advanced problem-solving techniques; ensure compliance with PPAP, APQP, and SPC standards.
• Resourcing Support: Collaborate with Purchasing and Supply Chain teams to support the transition of parts and tooling away from troubled suppliers when recovery is not viable.
• Global Collaboration: Capitalize on global knowledge sharing to implement lessons learned and best practices across a complex regional organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees