Under general direction and guidance, is responsible for ensuring that all quality attributes for assigned programs are carefully monitored and satisfactorily controlled to comply with Company and customer contractual requirements, specifications and drawings. Essential Duties and Responsibilities: Provide adequate oversight and control that assures all raw materials, component details and finished products in the supply chain supporting a given program are procured and/or manufactured in accordance with engineering and quality requirements. Manage supplier interactions, work with new product development programs, and ensure appropriate supplier compliance to Arrowhead and Customer quality requirements. Develop and clearly communicate Arrowhead expectations for product quality, product engineering requirements, quality performance, continuous improvement, quality systems, and process control to suppliers. Develop Supplier Improvement Plans, coach suppliers in best practices in quality systems, process controls methods, problem solving and statistical tools. Maintain Supplier KPI’s and provide regular reports on Supplier performance Conduct Supplier audits and qualification activities and maintain records of supplier qualification and approval/disapproval. Interact with suppliers and manufacturing support groups in the detection and resolution of quality problems. Determine and implement effective correction actions as required to avoid repeat non-conformances. Obtain any necessary MRB authorities Issue Supplier Corrective Action Requests, review and approve SCAR, coach suppliers when needed on good problem-solving methodologies. This job description is not all inclusive of all duties. Other duties may be assigned.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees