Supplier Quality Assurance Manager - 90398419 - Washington, DC, Wilmington, DE or Philadelphia, PA

Amtrak-posted 3 months ago
$113,200 - $146,664/Yr
Full-time • Mid Level
Washington, DC
Rail Transportation
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The Advanced Supplier Quality Manager provides technical expertise to improve supply base performance from quality, delivery, competitiveness, program launch and management wavelength perspectives. The primary focus of the Quality Manager is developing and executing supplier quality processes that cooperate cross-functionally with Procurement, Engineering, and Programs. The Quality Manager will use structured quality tools to drive continuous improvement internally and externally.

  • Develop, implement and improve business tools and processes based on requirements called out within the Association of American Railroads (AAR), The Manual of Standards and Recommended Practices (MSRP), The Federal Railroad Administration Code of Federal Regulations and applicable ISO and IATF standards.
  • Coach, mentor and at times lead the use of the tools to improve supply base performance and business efficiency.
  • Develop and maintain strong and positive relationships with internal and external stakeholders to ensure optimal outcomes, especially when circumstances are ambiguous and challenging.
  • Lead root cause / corrective action to achieve solid problem solving, preventive resolutions for components, large equipment, and fleet.
  • Support Procurement and Supply Chain strategies, including but not limited to supplier qualification, delivery and quality improvement, program launch support and proactive supply base restructuring.
  • Drive supplier life-cycle performance management from qualification, onboarding, performance management, capability and capacity development to business transition.
  • Support Procurement, Capital Delivery and End User department teams in critical procurement programs.
  • Provide technical expertise to sourcing and development of suppliers with respect to quality, technology, delivery, competitiveness and logistics.
  • Coach and develop the supplier quality team to meet both business and professional development goals.
  • Bachelor's Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
  • 7 years of relevant experience required.
  • Knowledge of shop operations and maintenance procedures.
  • Strong written and verbal communication skills; able to effectively interact and negotiate with others; have strong presentation skills and represent Amtrak in a professional manner.
  • Familiar with quality tools and disciplines, project management tools, operational and capacity management tools.
  • Experience in purchasing and interfacing with suppliers.
  • Able to travel up to 25%.
  • Knowledge of QA standards including ISO 9000.
  • Knowledgeable in FRA regulations and their application to operations.
  • Knowledgeable in OSHA 1910 and 1926 standards.
  • Proficient in MS Office applications and Office365.
  • Excellent written/oral communication and presentation skills.
  • Flexibility to work extended hours if required.
  • Engineering Degree Preferred.
  • Certified Six Sigma Green Belt or Black Belt.
  • ASQ Certified Manager of Quality / Organizational Excellence.
  • Relevant manufacturing process knowledge and experience in rolling stock industry.
  • Demonstrated technical writing skills.
  • ISO Lead Auditor certification.
  • Experience in railroad related or similar transportation industry.
  • Experience and knowledge of Safety Management Systems.
  • Health, dental, and vision plans.
  • Health savings accounts.
  • Wellness programs.
  • Flexible spending accounts.
  • 401K retirement plan with employer match.
  • Life insurance.
  • Short and long term disability insurance.
  • Paid time off.
  • Back-up care.
  • Adoption assistance.
  • Surrogacy assistance.
  • Reimbursement of education expenses.
  • Public Service Loan Forgiveness eligibility.
  • Railroad Retirement sickness and retirement benefits.
  • Rail pass privileges.
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