Supplier Payment Resolution Support

TEKsystems • Burien, WA

2d • $25 - $26 • Onsite

About The Position

This role supports an enterprise initiative focused on resolving supplier payment issues and preventing recurring delays. The Supplier Resolution Support professional serves as a central coordinator between Procurement, Accounts Payable, internal business owners, and external suppliers to resolve aging, blocked, and high‑priority invoices.
This is not a transactional AP role. Instead, the position emphasizes root‑cause analysis, cross‑functional coordination, and actionable recommendations to improve upstream processes and ensure suppliers are paid accurately and on time.

Requirements

• Experience serving as a cross‑functional coordinator between Procurement, Accounts Payable, business teams, and suppliers
• Proven success resolving blocked, aging, or late supplier invoices
• Strong understanding of common AP payment blockers and invoice resolution workflows
• Demonstrated ability to perform root‑cause analysis and identify systemic process issues
• Excellent communication skills, including the ability to engage with leadership and external suppliers
• Strong execution and follow‑through skills in a fast‑paced, issue‑driven environment

Nice To Haves

• Experience with Oracle PeopleSoft
• Exposure to airline or transportation industry environments
• Familiarity with TrAX Inventory System
• Working knowledge of Excel and Microsoft 365 tools

Responsibilities

• Act as the primary point of coordination between Procurement, Accounts Payable, Business Owners, and Suppliers to resolve payment issues
• Investigate and resolve blocked, late, or aging invoices by gathering missing or inaccurate information required for payment release
• Identify common trends, patterns, and root causes driving recurring invoice and payment issues
• Analyze AP payment blockers, including missing invoices, 3‑way match issues, receiving discrepancies, and pricing mismatches
• Communicate clearly and professionally with internal stakeholders (including managers and directors) and external suppliers
• Track issues through resolution and ensure proper follow‑through across all involved teams
• Provide recommendations for process improvements to prevent future payment delays
• Maintain organized documentation of issues, resolutions, and recurring themes

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees