Parker-posted 3 months ago
Kalamazoo, MI
Insurance Carriers and Related Activities

The Supplier Performance Improvement Specialist is a key member of the Supply Chain organization driving performance improvement at the most critical suppliers by identifying and resolving complex systemic problems. Implement Supplier Recovery / improvement / standard work, used to develop suppliers to perform at World Class levels by improving process capabilities. Responsibilities include validation of POs to support validation of supplier sales and operations, measure / improve supplier Line of Balances (LOB) and past dues (PD), verify raw material and work in process (WIP) positions, review yield/ quality performance, resolve capacity issues, help proactively identify and resolve bottlenecks within supplier value stream, identify tooling gaps and needs, ensure supplier has stable and accurate demand signals and improve Supplier Look -Ahead metrics.

  • Responsible for leading recovery efforts on key supplier delivery issues, establishing governance and reporting.
  • Conducting deep dives into constraints and guiding suppliers to resolve them.
  • Participate in supplier site audits and/or coordinate supplier audits with a cross functional team to determine appropriateness and quality of supplier's product.
  • Lead supplier recovery and risk mitigation efforts at supplier sites located anywhere in the country.
  • Conduct Capacity, Risk and other assessments to ensure supplier rate readiness.
  • Initiate vendor quality management, improvements including evaluating process capability, tracking delivery, output, and reporting of supplier performance.
  • Deploy Supplier Recovery, which may include any combination of assessments, training, quality improvements, delivery improvements, capacity improvement, lead-time reductions, Lean, Six Sigma, and/or cost savings.
  • Lead in cross functional project teams driving improvements in on-time delivery, volatility, sub-tier management.
  • Create and manage implementation of strategic projects including project plans, overall tracking capability, reporting of progress within team and up through leadership.
  • Complete root cause analysis and recommend/implement corrective actions where developed solutions will drive closure of root-cause actions.
  • Interface with all levels of the organization, suppliers, and customers regarding supplier performance and improvement actions and processes.
  • Report out at executive levels on plans and results.
  • Work collaboratively across complex organizational structures to develop and implement systemic solutions as countermeasures to resolve chronic business performance issues.
  • Minimum of 5 to 10 years supplier development experience.
  • 4-year college degree in Supply Chain Management, Engineering or Materials Management.
  • Possess analytical and technical skills required to understand business practices.
  • Must have advanced computer skills and be able to understand electronic processing.
  • Excellent written, verbal and interpersonal communication skills for effective interface with all internal and external contacts.
  • Must be an innovator and embrace lean enterprises principles and practices.
  • Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
  • 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
  • Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
  • Career development and tuition reimbursement.
  • Paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance.
  • Supplemental benefit programs including identity protection, legal protection, and pet wellness.
  • Wellness incentive credits leading to reduced healthcare premiums.
  • Access to Employee Assistance Program (EAP) for health and well-being support.
  • Flexible Spending Accounts for both Childcare and Healthcare expenses.
  • Generous Paid Time Off: 120 hours.
  • Up to 15 paid holidays per calendar year.
  • Parental Leave: 4 weeks at 100% pay for new family additions.
  • Career development opportunities with up to $10,000 tuition reimbursement per year.
  • Employee discounts on various services.
  • Employee Referral program - Refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000).
  • A free, on-site, 24-hour Fitness Center available to all active Team Members.
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