Supervisory Visitor Services Assistant (Backcountry Permits)

National Park Service • Saint Mary, MT

395d

About The Position

This position involves supervising staff and volunteers in a seasonal capacity at Glacier National Park, focusing on providing backcountry recreational opportunities and ensuring visitor safety. The role includes planning, scheduling, and assigning work, as well as processing permits and collecting fees. The position is expected to start between March and July 2024 and may vary based on project needs and weather conditions.

Requirements

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• Must be at least 18 years old or at least 16 years old with specific educational qualifications.
• Experience leading or supervising others in a recreation setting, particularly in fee collection and permit issuance.

Nice To Haves

• Experience in outdoor recreation management.
• Knowledge of backcountry regulations and safety procedures.
• Experience with electronic cash registers and point of sales systems.

Responsibilities

• Supervise up to 5 positions including planning, scheduling, and assigning work.
• Set goals and approve leave requests for supervised employees and volunteers.
• Provide employee and volunteer orientation and training.
• Ensure equal opportunity for all employees and volunteers supervised.
• Responsible for on-the-job safety and developing effective working relationships with other units.
• Serve as a front-line representative of Glacier National Park.
• Provide visitors with information on backcountry recreational opportunities, trail status, and campground availability.
• Process and issue backcountry permits.
• Conduct public orientation on backcountry regulations and current park events.
• Collect backcountry camping and reservation fees using an electronic cash register or point of sales system.
• Complete shift reports, safeguard funds collected, and prepare remittance reports and bank deposits.

Benefits

• Government housing may be available depending on location.
• Uniform allowance provided.
• Potential for overtime and shift work.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Environmental Quality Programs
• Education Level: High school or GED