SUPERVISORY SALES ASSOCIATE, RFT (Camp Blaz)

NEXCOM • Hagåtña, GU

97d

About The Position

As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Requirements

• Moderate level of knowledge of products and merchandise.
• 1-2 years of retail or relevant work experience required.
• 1 year of lead or supervisory experience preferred.
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents.
• Basic math functions such as addition, subtraction, multiplication, and division.
• Ability to multi-task and remain flexible to the needs of the business.
• Ability to defuse escalated exchanges and create win-win situations.

Nice To Haves

• Experience in providing training documentation to sales associates.
• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Responsibilities

• Proactively engage and make a connection with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about upcoming events, promotions, and mobile offers.
• Provide premier customer service and build positive, inclusive, and respectful relationships.
• Maintain store appearance and organization.
• Cross-sell products and know the layout of the store.
• Make suggestions to customers on latest trends and current promotions based on individual needs.
• Upsell products and learn product features.
• Use a Point-of-Sales system for processing transactions.
• Complete various forms of paperwork, reports, and reconciliation.
• Be the keeper of merchandise and complete all inventory processes.
• Provide direction on assignments and manage merchandise and inventory.
• Adhere to assigned work schedule and follow through on work assignments.
• Provide effective leadership and coaching to associates.
• Open and close locations as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed