SUPERVISORY SALES ASSOCIATE (FULL TIME)

Navy Exchange Service Command • Annapolis, MD

418d

About The Position

The Supervisory Sales Associate at Navy Exchange Services (NEX) plays a crucial role in representing the company to both customers and associates. This position focuses on delivering exceptional customer service, leading a team of sales associates, and maintaining a positive work environment. The associate will be responsible for engaging with customers, promoting products, and ensuring the store's appearance and inventory are well-managed. This role requires a proactive approach to customer interactions and a commitment to continuous learning about the products offered.

Requirements

• 1-2 years of retail or relevant work experience required.
• 1 year of lead or supervisory experience preferred.
• Moderate level of product knowledge and ability to train others.
• Strong interpersonal and communication skills.
• Basic math skills and ability to handle cash transactions.
• Ability to multi-task and work as part of a team.

Nice To Haves

• Experience in a fast-paced retail environment.
• Knowledge of current retail trends and promotions.

Responsibilities

• Proactively engage with customers and assess their needs.
• Direct customers to merchandise and inform them about promotions and offers.
• Provide premier customer service and build positive relationships.
• Maintain store appearance and organization.
• Cross-sell and upsell products based on customer needs.
• Process transactions using a Point-of-Sales system and handle cash accurately.
• Complete inventory processes and ensure merchandise is properly checked in.
• Provide leadership and training to sales associates.
• Open and close the store as needed.

Benefits

• Health insurance coverage.
• Paid holidays and vacation time.
• Employee discounts on products.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed