SUPERVISORY OPERATIONS RESEARCH ANALYST

Department Of Homeland Security•Richmond, VA

29d

About The Position

In this position, you will lead a team conducting advanced quantitative analyses, modeling, and decision-support studies to evaluate and improve programs, operations, and resource allocation, while overseeing study design, data quality, and communication of findings to leadership. This work provides rigorous, data driven insights that optimize policies, staffing, and investments, strengthening Customs and Border Protection (CBP) and U.S. Border Patrol (USBP) mission effectiveness and efficiency. This position starts at a salary of $142,488.00 (GS-14, Step 1) to $185,234.00 (GS-14, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. As a Supervisory Operations Research Analyst, you will be responsible for sensitive, confidential and complex projects and difficult operations research assignments. This involves responsibility for developing and recommending proposals for increasing the effectiveness of the Workforce Analysis Branch operations research analysis program. Typical duties will include: Overseeing the Workforce Management Division's research team which is responsible for shaping the organizational structure of USBP through the development of staffing models used to forecast staffing requirements. Developing policy in support of organizational design and analysis trends as well as making recommendations and developing solutions to complex staffing requirements (programmatic adjustments as necessary). Applying accepted operations research, systems analysis, economic analysis, and cost analysis methods and procedures. Developing detailed plans, goals, and objectives for long range implementation and administration of programs. Leading program-level data analysis and assisting in the identification of needed data sets, as well as validating information using databases and statistical software tools.

Requirements

You must be a U.S. Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for at least three of the last five years (additional details below)
All pre-employment processes will be conducted in English
You may be required to pass a background investigation
CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Financial Disclosure is required.
Bargaining Unit: This position is not covered under the bargaining unit.
Basic Requirement: Degree in operations research; or at least 24 semester hours in a combination of operations research, mathematics, probability, statistics, mathematical logic, science, or subject-matter courses requiring substantial competence in college-level mathematics or statistics. At least 3 of the 24 semester hours must have been in calculus.
Along with the basic requirement listed above you must possess at least one (1) year of specialized experience described below to qualify based on experience.
Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Translating mission requirements into quantitative models to evaluate staffing, scheduling, logistics, and resource deployment alternatives; Producing briefings, dashboards, and executive decision memos with actionable recommendations; Managing a team of analysts (work planning, prioritization, performance management, training), coordinating cross-functional stakeholders, and negotiating acceptance and implementation of study recommendations; Executing project management across studies (scope, milestones, risks, and deliverables), ensuring timely delivery, methodological rigor, and proper handling of sensitive data while measuring post-implementation impacts.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 12/03/2025.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Responsibilities

Overseeing the Workforce Management Division's research team which is responsible for shaping the organizational structure of USBP through the development of staffing models used to forecast staffing requirements.
Developing policy in support of organizational design and analysis trends as well as making recommendations and developing solutions to complex staffing requirements (programmatic adjustments as necessary).
Applying accepted operations research, systems analysis, economic analysis, and cost analysis methods and procedures.
Developing detailed plans, goals, and objectives for long range implementation and administration of programs.
Leading program-level data analysis and assisting in the identification of needed data sets, as well as validating information using databases and statistical software tools.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

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