Supervisory Customer Serv Clerk FT w/benefits

Navy Exchange Service Command • Lemoore, CA

392d • $39,915 - $39,915

About The Position

The Supervisory Customer Service Clerk at Naval Air Station Lemoore with the Navy Exchange Service Command (NEXCOM) is responsible for overseeing and supporting associates in delivering excellent customer service to military personnel and their families. This role involves leadership, coaching, and ensuring a positive work environment while managing cash security and inventory. The position offers a dynamic work environment with a focus on personal and professional development.

Requirements

• 1 year of lead or supervisory experience is required.
• Knowledge and skills necessary to perform job duties, including product knowledge and training/documentation for sales associates.
• Must pass a pre-employment criminal background check.

Nice To Haves

• Experience in retail sales or clerical office work.
• Ability to demonstrate successful supervision qualities.

Responsibilities

• Provide excellent customer service by directly supporting and assisting customers in our locations.
• Act as a team leader to associates, ensuring a positive and productive work environment.
• Manage the security of cash, fixed assets, and merchandise inventory.
• Provide direction on assignments, including prioritizing projects and tasks.
• Offer coaching and timely feedback to associates.
• May open and close locations.

Benefits

• Medical/Vision & Dental
• 401(k) & Pension Plan
• Life & Disability Insurance
• Sick and annual leave accruals
• Tuition reimbursement program
• Continuity of Employment Programs for Military Spouses
• Tax Free shopping at any Navy Exchange location
• Access to on-base amenities, including lodging, bowling, gym, movie theaters, & more
• Employee Assistance Plan (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed