Supervisory Customer Experience Associate

The USA Exchange • Fort Meade, MD

301d • $18 - $25

About The Position

Oversees associates in the execution of strategies to deliver a tailored customer experience within assigned department(s). Utilizes leadership skills to empower associates to create a positive environment that drives the customer experience and Exchange brand loyalty.

Requirements

• Completion of high school or the equivalent.
• Retail experience.
• Demonstrated willingness and potential for additional responsibility.

Responsibilities

• Oversee associates in the execution of customer experience strategies.
• Utilize leadership skills to empower associates.
• Create a positive environment that enhances customer experience.
• Drive brand loyalty for the Exchange.

Benefits

• Sick leave
• Vacation leave
• 401K
• Retirement medical/dental coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED