Supervisor

Cloud9 Cannabis • Schaumburg, IL

189d • $20 - $20

About The Position

Join our team at Cloud9 Cannabis as a Supervisor at our dispensary located in Schaumburg, IL! In addition to joining an incredible team, our team members will also enjoy tips and weekly samples that are valued from $1-$300! We also offer an employee discount of 30%! We are seeking a reliable and proactive Supervisor to support daily operations and lead the team as a key holder with added managerial responsibilities. In this role, you will act as the manager on duty, help maintain a positive team environment, and ensure smooth day-to-day store functions. This position also plays a vital role in upholding regulatory compliance, including assisting with or leading state compliance inspections when needed.

Requirements

• Previous retail or cannabis dispensary experience required; leadership or supervisory experience strongly preferred.
• Strong understanding of state cannabis regulations or willingness to learn quickly.
• Excellent communication, problem-solving, and interpersonal skills.
• Proven ability to lead by example, stay organized, and manage priorities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must meet all state and local requirements to work in a licensed cannabis facility, including passing any required background checks.

Responsibilities

• Ensure store operations run smoothly and in alignment with company policies.
• Open and close the store, including performing key holder duties such as cash handling, inventory checks, and security procedures.
• Lead and support the team to deliver exceptional customer experiences.
• Coach and mentor team members to ensure consistent service, compliance, and performance.
• Assist in enforcing operational SOPs, including all regulatory and safety requirements.
• Partner with leadership to prepare for and participate in state compliance inspections.
• Respond to escalated customer issues or operational concerns in a professional and solutions-focused manner.
• Maintain a working knowledge of products, industry trends, and compliance updates.
• Monitor and ensure the accuracy of daily cash handling, POS operations, and inventory counts.

Benefits

• Employee discount of 30%
• Tips and weekly samples valued from $1-$300

What This Job Offers

• Career Level: Entry Level