Supervisor

Bowlero • Spring Hill, FL

1d • Onsite

About The Position

At Lucky Strike Entertainment, the Supervisor role is dynamic and active, coordinating with team members and assuming responsibility for all center operations in the absence of higher management. Supervisors ensure high standards are met consistently. This position is described as not a typical job, offering exciting opportunities. The ideal candidate is a dedicated team player looking for growth, excelling at talent development, and capable of partnering with the management team to deliver a world-class guest experience. Strong communication skills, commitment to exceptional service, and professional flexibility to support the center through extended workdays, nights, weekends, and holidays are essential. While entry-level, the Supervisor position is seen as a gateway to learning the 'ins & outs' of the center, developing as a leader, gaining responsibility, and potentially moving into a management role.

Requirements

• HS Diploma
• A commitment to great guest service
• 1-2 years experience in Hospitality, Food & Beverage, or Restaurants
• Solid communication skills
• Strong team player and people developer
• Thrives in a fast-paced environment
• An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints.
• Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.).
• Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues.
• Assist in recruiting, hiring, training, and scheduling a talented team of hourly center staff.
• Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity by working with your team side by side every day.
• Assist in overseeing the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.

Benefits

• performance-based incentives
• competitive total rewards package which includes healthcare coverage and a broad range of other benefits
• healthcare coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees