Supervisor

ServiceMaster Commercial Cleaning by Citchen•Florissant, MO

14d

About The Position

For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other. We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results We Are Committed to our customers and are guided in all we do by their needs. We Are Complete and seek to provide exceptional service and engage in proactive behavior. We Are Driven to pursue the highest standards and continuously improve in all aspects of our business. We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction Paid Training • Competitive Pay • Flexible Schedules • Career Path Opportunities • Positive Atmosphere • Job Position Description: Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Requirements

1-2 years’ experience as a custodian, janitor, housekeeper a plus but not required
Will provide on the job training to those with strong work ethic and willingness to learn.
The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
Has respect and understanding for co-workers and customers
Must be able to communicate in English.
Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
Ability to read cleaning instructions
Ability to differentiate between cleaning products and uses

Nice To Haves

Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
Bilingual is a plus

Responsibilities

Training cleaners on ServiceMaster’s standards, products, processes and procedures
Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
Train cleaners on task schedules specific to individual accounts
Perform inspections and give constructive performance feedback to staff members
Assign shifts and make necessary adjustment in case of call off or no shows
Respond to customer complaints and request in a timely and caring manner
Ensure compliance with safety and OSHA regulations
Use proper PPE where required
Opens and locks facilities, enable and disable security system as required.