SUPERVISOR - FLORENCE

Goodwill of Lane & South Coast Counties & Alaska•Florence, OR

1d•$18 - $22•Onsite

About The Position

Are you ready to supervise an inclusive retail team in a fast-paced environment that’s always changing? Teach and model customer service skills for your team, while helping lead store operations. Are you ready to be a leader and invest in your future? Supervise an inclusive retail team in a fast-paced environment that keeps you engaged with work that’s always changing. Your days will be filled with diverse tasks that require creative problem-solving, allowing you to make a real impact. Work in a culture of kindness and respect for employees and customers with diverse backgrounds, skills, and challenges. Our comprehensive benefits package includes medical plus vision and dental insurance, a retirement plan with a generous employer match, and performance-based opportunities. We're looking for self-motivated individuals who want to tackle new challenges, grow professionally, and join a supportive team that values personal development.

Requirements

18 years of age or older.
Eligible to work in the United States (must provide required documentation).
Able to speak, read, and write in English.
Pass a criminal background check (some records are acceptable).
Pass a drug screening for all federally controlled substances, including cannabis (THC).
Skills in math to accurately count cash.
Minimum one-year supervisory experience.
High school diploma or GED.
CPR/First Aid/AED certification or ability to become certified within 30 days.
Frequently lift 10-35 pounds and/or move up to 100 pounds with assistance.
Stand and walk.
Speak and hear.
See things close and in color, adjust focus, with peripheral vision and depth perception.
Use hands to feel objects, tools, or controls, and reach with hands and arms.
Use telephone, cash register, handheld pricing/tagging machine, paper, pens, and other office and retail equipment.
Ability to perform the essential duties of the positions, with or without reasonable accommodations.
In addition to weekdays, must have availability on weekends, evenings, and holidays.

Nice To Haves

Experience at Goodwill, including tenure, training, and development, may be weighted or preferred.

Responsibilities

Train and supervise employees, including identifying skill or knowledge gaps, and providing training for employees, program participants, and volunteers.
Ensure customer service excellence and a welcoming shopping environment. Effectively answer customer questions and resolve complaints.
Assist with store functions, as needed, including accepting and sorting donations, preparing merchandise for sale, stocking the store, conducting sales, and opening and closing the store.
Support store manager with operations and inventory management, reconciling cash with sales receipts and preparing daily transaction records, and serve as the manager on duty when needed.