Supervisor - Burque Brews Albuquerque Sunport

FRESQUEZ COMPANIES GROUP•Albuquerque, NM

2d•$19 - $21•Onsite

About The Position

Works with GM and provides effective guidance to crew to achieve operational success. Must have excellent team leadership and exemplify integrity and accountability. A supervisor must be able to fill in when/where needed. Ability to effectively communicate well with all employees, management, and guests. Assists the GM with the managing and overall operations of the restaurant. Satisfies customers by providing an exceptional dining experience. Must lead by example and get the GM involved as appropriate.

Requirements

Experience in cash control/security procedures
Ability to multi-task and quickly prioritize tasks
Ability to handle high stress situations, ambiguity, and changing priorities
Good independent judgment/decision making skills
Excellent communication and problem-solving skills
Exceptional internal and external customer service and employee relation skills
Must be dependable, reliable, and motivated
The ability to drive, stand, sit, bend, and walk for long extended periods of time, and heavy lifting is required. Hearing, talking, presenting, delivering information and responding to instruction, providing training, and answering questions is also required
Proficient Word, Excel, PowerPoint and internet skills
Organization, Time Management, Data Entry Skills, General Math Skills, Analyzing Information, Attention to Detail, Thoroughness, Reporting/Researching Results, Verbal and Written Communication Proficiency, Ethical Conduct, High Integrity, Confidentiality, Personal Responsibility, Accountability, Initiative, Accuracy, Follow Up/Through Skills, Dependability, Problem-Solving Skills, Positive Attitude, Teamwork Oriented, Self-Motivated, Independent Judgement
1-2 years restaurant leadership/management experience
Knowledge and understanding of relevant food safety and sanitation laws, principles, procedures, and practices.
Experience teaching, coaching, and training adults in a variety of environments and situations (technical, skills training as well as soft skills, leadership)
Proven ability to partner with and influence all levels of an organization, from senior level management to hourly employees
Strong writing, verbal communication, and presentation skills, including the ability to communicate with all levels of the organization
Ability to coach and motivate others to achieve departmental, and company goals
Ability to delegate and demonstrate leadership courage to hold others accountable for results and their actions
Excellent interpersonal skills with the ability to negotiate and influence
Places a value on diversity and shows respect for and openness to others’ backgrounds and ideas
Strong organizational skills with proven ability to manage multiple priorities and large projects across multiple disciplines with a strong attention to detail
Ability to handle high stress situations, ambiguity, and changing priorities
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to work with Fresquez menu products, as well as work around potentially hazardous chemicals (i.e., cleaning products)
Prepare special reports/assist on special projects as needed or requested
Good PC competency such as the ability to use Microsoft Office Suite and other related software
Excellent listening skills
Professional behavior that contributes to creating an environment of respect and professionalism
Ability to maintain confidentiality
Effective organizational and time management skills; able to manage multiple priorities, to complete tasks/projects in a timely fashion
Ability to work in a fast-pace in an effective manner
Ability to work under pressure and to be flexible and adept to varying and changing demands
Effective and friendly interpersonal communication and interpersonal skills with internal and external customers
A minimum of one year prep and/or cooking experience required.
Ability to read, analyze, interpret general business rules and technical procedures.
Ability to clearly and effectively communicate information and respond to questions from management and team members.
Satisfactory completion of a pre-employment drug screening.
Satisfactory completion of a criminal background check.
Satisfactory completion of a background check in accordance with the Transportation Security Administration (TSA).

Nice To Haves

Restaurant industry experience preferred. Culinary experience strongly preferred

Responsibilities

Assist in the management of specific areas of restaurant during scheduled shifts
Ensure that restaurant is properly organized and staffed as designated by schedule
Oversee break rotation and delegation of tasks during both peak and non-peak periods
Train new crew members in their area of responsibility
Ensures service in all areas meets Fresquez standards for quality and cleanliness
Handle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints
Obtains a New Mexico alcohol certification.
Responsible for timely and accurate completion of all cash accountability reports on assigned shift
Informs general manager promptly of all problems or unusual matters of significance
Perform other duties and responsibilities as requested by the Fresquez management team, as needed
This position is required to work a variety of shifts to include, mornings, days, evenings, holiday's and weekends, 40 hour work weeks (reliable transportation to and from work is required)
Must be able to work with open availability Mon-Sun from early AM to closing
Performs other related duties as required and/or assigned