Supervisor - The Quarry

Nike • San Antonio, TX

1d • Onsite

About The Position

As a Nike Retail Supervisor, you are referred to as an Specialist, embodying the belief that everyone with a body is an athlete. In this high-volume, fast-paced role, you will be the face of NIKE, guiding customers with your diverse experience and perspective to help them make the best decisions. You will work collaboratively with your team, focusing on excellent customer service and achieving goals together. The company supports bold ideas and encourages team members to try them out. Your daily impact on customer experiences goes beyond simply moving product; it involves being part of iconic moments, like customers finding their dream pair of shoes. The culture encourages a 'just-do-it' attitude to be game-changers together.

Requirements

• Must be at least 18
• Flexibility to work nights, weekends and holidays based on store needs
• Use customer service authentically to ensure customers feel seen and understood in our stores
• Ability to learn and train on the latest products and technologies
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Nice To Haves

• 1 year of retail or consumer service experience preferred

Responsibilities

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
• Showing up for your teammates by attending store events

Benefits

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off
• Accrued Paid Time Off and Holiday Pay
• All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
• Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees