Supervisor

Best Warehousing & Transportation Center IncAtlanta, GA
19h$22

About The Position

The Supervisor will oversee and manage the day-to-day operations Role Description: The Supervisor will collaborate with the Site Manager Customer to provide reliable and courteous service, with safety as a top priority. The Supervisors objectives include overseeing and monitoring the daily activities of check-in clerks at the site, acting as a leader, assisting with tasks as requested by the Customer, providing a communication link between customers and employees, leading by example, and maintaining reports and customer records.

Requirements

  • Dependability.
  • Ability to inspect and check in equipment.
  • Proficiency in Microsoft Office and the ability to navigate and use customer-based systems.
  • Ability to generate necessary reports.
  • Leadership skills and the ability to lead by example and guide others.
  • Ability to recognize and address safety and operational issues.
  • Considerable knowledge of the company's and the customer's policies and operational procedures.
  • Strong communication skills, both orally and in writing.
  • Ability to develop effective working relationships with the customer's employees.
  • Minimum 2 years of experience in transportation, logistics, or yard management.
  • Familiarity with trailer inspection procedures and spotting operations.
  • Understanding of safety regulations and PPE requirements.
  • Ability to use electronic inventory systems and generate reports.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Problem-solving and decision-making skills under pressure.
  • Proficiency in basic computer applications (Microsoft Office, inventory software).
  • Ability to work in outdoor environments and perform hands-on tasks.
  • Commitment to enforcing safety and compliance standards.
  • Ability to work flexible hours and respond to operational needs.
  • Steel-toe boots required

Responsibilities

  • Serves as the immediate leader for clerks, providing direction and advice regarding operational problems, resolving complaints, and coaching staff for performance improvement.
  • Uses a customer-focused model for supervision and communications.
  • Consults with the Director of Operations on issues such as attendance, performance, and safety.
  • Ensures that all accidents/injuries are immediately reported to the Director of Operations.
  • Serves as the primary contact for other clerks and drivers in emergencies.
  • Ensures all clerks and drivers promptly understand policies or other information obtained from the customer or transportation company.
  • Maintains a positive attitude/image towards customers and employees.
  • Performs related duties as assigned.
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