HouseMart-posted 1 day ago
Full-time • Mid Level
Onsite • Lahaina, HI

HouseMart is a locally owned, family-run company with a proud 70+ year history and over 500 employees across Hawaii, Washington, Oregon, and Nevada. Our 34 stores—including Ace Hardware, Ben Franklin Crafts, and Daiso—are known for friendly service and a passion for helping our communities. If you're looking to grow with a company that values teamwork, innovation, and making a difference every day, HouseMart is the place for you! Lahaina Gateway Ace Hardware is currently seeking a Full-Time Supervisor. This position is responsible for assisting in daily store operations to increase service, sales, and profit. Provides continuous coaching to all employees on proper selling techniques, inventory best practices and product knowledge.

  • Oversee daily store functions in the absence of the Store Manager and Assistant Manager
  • Maximize productivity to achieve sales
  • Provide exceptional customer service and communicate expectations to staff
  • Ensure that all products and selling areas are properly received, stocked and merchandised
  • Motivate staff and promote team effort to achieve department and store goals
  • Ensure store is run in accordance with our Company’s policies and procedures
  • Monitor and assist in attaining shrinkage goals within industry standards
  • Responsible for store opening and closing functions
  • Ability to perform under pressure and demonstrate effective decision-making
  • Advanced understanding of sales principles and customer service practices
  • Occasional push, pull, and/or lift up to 60 lbs. of materials, including lifting and maneuvering up to 100 lbs. of merchandise using a hand truck
  • Availability to work flexible hours
  • Ability to effectively communicate written and verbally
  • High School Diploma or equivalent
  • Two or more years of experience in a retail and/or customer service-oriented environment
  • Supervisory experience preferred
  • Health Plan Coverage (Medical, Vision, Dental)
  • 20% Employee Discount
  • 401(k) with Employer Match
  • Profit Sharing Program
  • 100% Company Paid Life Insurance
  • Vacation, Sick Leave, Personal Leave and Holidays
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