Supervisor
About The Position
This position is responsible for assisting in all facets of the store’s daily operations to increase sales and profit. Provides continuous coaching to all employee on proper selling techniques, inventory best practices and product knowledge. HouseMart is a local family-owned business consisting of 34 Ace Hardware, Ben Franklin Craft and Daiso stores, with over 500 employees in Hawaii, Washington, Oregon, and Nevada. The HouseMart vision is “to become the best operating chain of independent craft and retail stores in the country." As a family-owned business for more than 70 years, the HouseMart brand strives to serve as a symbol of family values, exceptional service, and commitment to providing the products our customers need. Built upon an entrepreneurial spirit, we continually look for opportunities to further expand and diversify our business, while still operating under the same family values.
Requirements
- Ability to perform under pressure and demonstrate effective decision-making
- Advanced understanding of sales principles and customer service practices
- Occasional push, pull, and/or lift up to 60 lbs. of materials, including lifting and maneuvering up to 100 lbs. of merchandise using a hand truck
- Availability to work flexible hours
- Ability to effectively communicate written and verbally
- High School Diploma or equivalent
- Two or more years of experience in retail and/or customer service oriented environment
Nice To Haves
- Supervisory experience preferred
Responsibilities
- Oversee daily store functions in the absence of the Store Manager and Assistant Manager
- Maximize productivity to achieve sales
- Provide exceptional customer service and communicate expectations to staff
- Ensure that all products and selling areas are properly received, stocked and merchandised
- Motivate staff and promote team effort to achieve department and store goals
- Ensure store is run in accordance with our Company’s policies and procedures
- Monitor and assist in attaining shrinkage goals within industry standards
- Responsible for store opening and closing functions
Benefits
- Health Plan Coverage (Medical, Vision, Dental)
- 20% Employee Discount
- 401(k) with Employer Match
- Profit Sharing Program
- 100% Company Paid Life Insurance
- Vacation, Sick Leave, Personal Leave and Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
