Supervisor

COS•Costa Mesa, CA

11h•$22 - $25

About The Position

As a Supervisor, you directly support the store team with creating a welcoming environment that showcases the best of COS. You will play a crucial role in store operations, training and development, well as securing a safe place to work. Your partnership with the Store Manager is key to boosting profitability through high level customer service. Together, we're not just running a store, but crafting an engaging and profitable retail experience.

Requirements

To be successful in the role as Supervisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success.
Alignment to our company values is the most important characteristic we look for in all new joiners.
Our values are the behaviors that we appreciate above and beyond anything else.
We are open-minded and curious , we dare to be different , we believe in constant improvement, and we empower and trust you to take ownership.
Our values are part of who we are, what we stand for and how we act. customers.
Customer focused and thinking in a commercial way
Interested in trends and fashion
Communicative, positive and open-minded
Willing to learn, adaptable and action oriented
Collaborative, inclusive and supportive
Self-motivated, confident and resilient
Excellent planning, organising and problem-solving abilities
Able to work a flexible schedule including early mornings, weekends and evenings when required

Responsibilities

Offering customers a high level of service, through styling advice, product knowledge and store experience
Opening and closing the store and supporting the other members of the management team when required
Processing and banking daily sales
Inputting payroll
Taking ownership for the store audit result and training others on store operations
Receiving and processing deliveries
Replenishment
Being a COS brand ambassador and providing the best experience for our customers

Benefits

We offer all our employee's attractive benefits with extensive development opportunities around the globe.
All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online.
In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
You can read more about our H&M Incentive Program here .
In addition to this US based colleagues also receive:
25% Staff Discount
Medical, Vision and Dental Coverage
Employee Assistance Program
Vacation, Wellness, Holiday, and Parental Pay
Health, and Dependent Care FSA.
Plus, additional Voluntary Benefits.