International Rescue Committee-posted 4 months ago
Full-time • Mid Level
Remote • Silver Spring, MD
Social Assistance

The Program Supervisor - Youth & Education oversees IRC's portfolio of after-school, weekend, and summer academic and mentoring programs that serve humanitarian immigrant youth and their families, with a primary focus on youth aged 12-24. The supervisor leads program delivery; supervises a team of staff; contributes to program development and serves as a liaison between IRC, public schools, families, and youth program partners. This position reports to the Program Manager, supports 2-3 direct reports and collaborates closely with program leads across the office.

  • Lead the youth team broadly, with a focus on implementing current grants and programs to achieve desired outcomes.
  • Identify youth and education needs in the community. Review best practices and make data-driven decisions to support these needs.
  • Supervise program coordinators and support program staff as they implement evidence-based programs in line with RAI network approaches and youth & education standards.
  • Support local leadership in determining program vision, updating program design, reviewing and potentially adapting or expanding program offerings.
  • Coordinate closely with other IRC departments to ensure seamless client service delivery, using a client-centered service model.
  • Guide youth program policies and procedures. Ensure these align with organizational, federal, state, and local policies, procedures, laws, and regulations, including safeguarding, safety, security, data management, confidentiality, etc.
  • Supervise a team in accordance with IRC's People Manager Standards; formally evaluate team and individual performance to ensure objectives have been met.
  • Recruit, train, supervise, coach, and support the professional development of program staff.
  • Represent the youth team at conferences, working groups and in other contexts.
  • Lead program implementation and compliance, with a focus on achieving desired program outcomes and maintaining compliance and documentation per funder requirements.
  • Submit accurate and timely program reports including data and narrative, highlighting successes and making recommendations to overcome challenges.
  • Manage program expenses to ensure costs are maintained within allocated budgets.
  • Represent the Youth & Education team when collaborating with partner agencies, public schools, community members, funders and potential funders.
  • Sustain and grow partnerships with the local school districts and other strategic partners.
  • Support program development. Work with the development team, program manager and deputy director to identify and secure grants to sustain and grow programs.
  • Other related duties as assigned.
  • Bachelor's degree strongly preferred; advanced degree in education, child psychology, public administration, social work, international affairs or other relevant field.
  • Minimum of three years progressive work experience in education and/or youth development.
  • Minimum of one years' experience leading education programs including program design and development, staff supervision, monitoring, evaluation and advocacy.
  • Minimum two years' experience working with English Language learners.
  • Proven organizational skills with ability to set priorities, manage time, and meet deadlines.
  • Experience maintaining high-quality program data and drafting narrative reports.
  • Demonstrated ability to develop staff professionally and manage for outcomes.
  • Strong relationship building and networking skills; ability to navigate internal and external relationships, including community stakeholders and donors.
  • Experience monitoring spending per program budgets.
  • Excellent interpersonal skills: ability to work successfully in cross cultural environment.
  • Ability to analyze complexity and work with leadership team to provide guidance.
  • Strong oral and written English communication.
  • Demonstrated ability to promote an organizational culture that reflects IRC's core values of service, accountability, integrity, and equality.
  • 10 sick days
  • 10 US holidays
  • 20-25 paid time off days depending on role and tenure
  • Medical insurance starting at $143 per month
  • Dental starting at $6.50 per month
  • Vision starting at $5 per month
  • FSA for healthcare and commuter costs
  • 403b retirement savings plans with immediately vested matching
  • Disability & life insurance
  • Employee Assistance Program available to staff and their families
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