Supervisor - Workshop
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About The Position
The Supervisor - Workshop position at Cummins Inc. involves overseeing the service workshop operations in East Arm, AUS. The role requires a hands-on approach to troubleshooting, repairing, and rebuilding engine products independently while also coaching and developing less experienced technicians. The supervisor will apply documented procedures and policies to perform diagnostics and complex repairs, ensuring that all work adheres to the company's health, safety, and environmental policies. This position is critical in maintaining high standards of service quality and operational efficiency within the workshop. In this role, the supervisor will be responsible for performing preventative maintenance based on assessments of engine conditions, completing necessary documentation such as work completed documents, time sheets, warranty claims, and quality forms. The supervisor will also be tasked with maintaining a clean and organized work area and ensuring that tools are in proper working order. A significant aspect of the job involves coaching and developing technicians and apprentices, transferring knowledge and experience to others, and providing work direction as needed. The supervisor will play a key role in fostering a culture of safety and compliance, reporting any issues or incidents to their supervisor. They will also be expected to adapt their communication style to meet the needs of different audiences, build strong customer relationships, and develop talent within the team. The position requires a proactive approach to health and safety, as well as the ability to troubleshoot complex engine issues using specialized equipment and software tools. Overall, this role is essential for ensuring the workshop operates smoothly and efficiently, delivering high-quality service to customers.
