Supervisor, Water Quality Field Operations

Aquarion Water • Monroe, CT

69d • $91,400 - $105,500

About The Position

The Supervisor, Water Quality Field Operations is accountable to the Manager, Water Quality. He/She is responsible for planning, organizing, directing and controlling the Sample Collection function in support of maintaining compliance with monitoring requirements. He/She directly supervises the eight Water Quality Field Technicians and one Intern. He/She directly supports the Reservoir Management program of 26 reservoirs in support of algae taste/odor control and management of in-reservoir treatment systems. He/She is directly responsible for water quality management and communications with Supply Operations and Utility Operations in their assigned water systems in Connecticut, (Currently 21). He/She assists in management of the remaining 48 CT systems and assists with the Massachusetts and New Hampshire systems as requested. He/She supports the Customer Service and Laboratory Services functions of the WQM Department by providing technical input and the appropriate staff for field investigations. He/She provides advice and counsel in all matters related to water quality, sample collection and reservoir management.

Requirements

• Minimum five years' experience in Water Quality or Water Utility function.
• Must have a working knowledge of water treatment chemistry and related monitoring procedures.
• Must have excellent planning, communication, and customer service skills.
• Working knowledge of computer systems or programs include Excel, Word, SAMS, GIS, LIMS, Agentry Client (LIMS Mobile Applications), and SAP.

Nice To Haves

• M.S. in related field preferred, but not required.

Responsibilities

• Coordinate with Water Quality Management Team on water quality management, compliance, and customer service issues for all water systems: review and update monitoring programs, review all water quality issues and maintain compliance with DPH and EPA regulations.
• Directly supports the Reservoir Management program (26 reservoirs) with field monitoring (Deeps program), coordinating reservoir activities with consultant, coordinating treatment of reservoirs for algae control and supporting capital projects related to reservoir management.
• Assists in the development of annual and monthly monitoring plans for the CT water distribution systems.
• Responsible for weekly work schedules and daily sample runs to support the monitoring plans.
• Responsible for sample site selection and quality assurance of sample sites in all CT water systems.
• Directly manages capital projects related to sample collection.
• Participates in weekly water quality review meetings, review of customer complaints, water quality data and resolution of water quality issues.
• Participates in the Emergency Response Program as a Water Quality Coordinator, providing 7-day, 24-hour emergency water quality and Laboratory coverage on a scheduled rotation.
• Supports the WQ Information Services Coordinator with customer water quality problem resolution as back up for, performing on site investigations and providing staff for customer on site investigations.
• Supports Contract Laboratory Services by providing staff for transporting samples to and from contract laboratories and treatment facilities.
• Project manager for projects as assigned by the Manager, Water Quality Regulatory Compliance & Field Operations.
• Assists with management of six Massachusetts systems and seven New Hampshire systems as requested.

Benefits

• Annual salary range of $91,400.00 to $105,500.00.
• 100% on-site work, reporting out of the Monroe office.
• Regular working hours from 8:00AM to 4:30PM, Monday through Friday.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Utilities
• Education Level: Bachelor's degree