Supervisor, Warehouse - RDC - US

Sysco

1d•Onsite

About The Position

This position supervises warehouse and distribution activities to promote safe, efficient, and optimal utilization of our facilities, equipment, and personnel. The supervisor ensures work standards are met for receiving, putting away, and shipping merchandise effectively and accurately. This role involves performing effective, timely communications to colleagues and management, maintaining and protecting warehouse integrity and security, and performing all duties safely, accurately, and to meet productivity goals. The position directly supervises fifteen to twenty-five colleagues, carrying out supervisory responsibilities in accordance with company policies and applicable state and federal laws. Key aspects include recruiting, interviewing, hiring, and training colleagues, as well as planning, assigning, directing work, evaluating performance, rewarding, and coaching subordinates, while effectively managing confidential information.

Requirements

Must be at least 18 years of age.
Internal non-exempt candidates must be in a lead position to qualify for the Supervisor position or possess prior lead or supervisory experience.
Must have excellent written and verbal communication skills between colleagues, peers, and RDC management.
Must have ability to plan and organize work and time.
Ability to analyze and disseminate numerical data.
Ability to follow policies and procedures.
Possess basic math skills.
Ability to identify and solve problems.
Must be able to effectively perform in a multi-tasking environment with frequent interruptions.
Must have basic computer knowledge and experience in Microsoft Suite (Outlook, Word, and Excel).
Must pass a functional capacity test.
High school diploma or General Education Degree (GED) is required.
Three to five years warehouse related experience and/or training, or equivalent combination of education and experience.
Completion of a supervisory training program is also required.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, procedure manuals, and to effectively present information and respond to questions from groups of managers, clients, and customers.
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, percent, and to draw and interpret bar graphs.
Ability to work in a proactive manner, address issues, and solve problems by using previous education and experience in identifying appropriate actions.
Certification on material handling equipment is required, or the ability to become certified.

Nice To Haves

Bachelor’s Degree is preferred.

Responsibilities

Send/receive positive communications to responsible colleagues.
Monitor receiving and shipping procedures to ensure that products are unloaded, received, put away, selected, and loaded in the most efficient manner for the greatest customer satisfaction.
Communicate and reinforce policies and procedures (Coaching Maximizing Performance Program, Preferred Work Methods, and Best Business Practices) to ensure colleagues are trained in safety, job knowledge, and attainment of performance standards.
Plan, schedule to cover vacation, holidays, workers compensation, and other shift fill-ins, and coordinate personnel needed to accomplish all warehousing activities.
Monitor workflow, balance staff between all work areas to maintain an even flow and monitor productivity and volume using the labor management system.
Monitor colleague’s work (labor management) and perform colleague evaluations on an on-going basis to coach them on expectations, reward above average performance, and identify and coach poor performance levels.
Reduce overtime by utilizing the Daily Planning Tool spreadsheet.
Work effectively with Transportation to maximize flow of receiving and shipping processes.
Work with Inventory Control and Operations Systems to ensure that all product integrity is maintained and is properly stored and rotated.
Foster an environment that encourages colleague involvement, commits to quality of work from self and others, and provides leadership for mutual benefit of the company, customers, and colleagues.
Ensure that all required colleague records, evaluations, and related documentation are filed in a timely, consistent, and accurate manner.
Act as a problem solver for colleague relations issues and department needs.
Work effectively with Inventory Control to minimize warehouse shrink (product loss).
Responsible for appearance, maintenance, and security of warehouse and equipment.
Observe and enforce all safety rules to eliminate accidents and injuries.
Support the safety effort by participating on the safety committee, completing coach cards each week to provide meaningful and helpful feedback to colleagues related to their behaviors (safe/unsafe), and working with the safety department to resolve any safety issues.
Complete stay interviews with direct reports and follow up on any outstanding items from colleague feedback.
Review and approve each direct report’s time (hours worked, benefit leave time, etc.) in the timeclock, to ensure the details are accurate for payroll purposes and coded correctly to meet the biweekly payroll deadlines.
Ensure warehouse computers and RF (radio frequency) equipment are used in a safe and professional manner.
Understand and comply with all applicable company policies (i.e. attendance, Code of Business Conduct & Ethics, Associate Handbook, etc.).
Understand and ensure compliance with all applicable State/Federal laws, regulations, and policies (i.e., OSHA, HACCP, etc.).
Supports food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation.
Accept additional responsibilities or special projects as requested.
Recruit, interview, hire, and train colleagues to fulfill staffing requirements.
Plan, assign and direct work, evaluate performance, reward, and coach subordinates.
Effectively manage confidential information.