Supervisor Warehouse-Full Time (Caesars Atlantic City/CES)

Caesars Entertainment•Atlantic City, NJ

5d•$55,000 - $60,000

About The Position

REPORTS TO: SUPERVISES: Manager Warehouse/Receiving Clerk Warehouse/Receiving Lead Clerk Warehouse/Receiving Atlantic City Operations ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of commitment to internal guests needs. Supervises the day to day activities of Warehouse/Receiving functions. Responsible for the transfer of goods for Caesars Atlantic City region. Oversees the log of all deliveries and the process designated to place items in proper locations. Assists in monitoring the inspection of goods for quality and quantity by physical count, preparation of delivery sheets, and maintenance of all receiving records. Assists Warehouse/Receiving Clerks in the inspection of goods for quantity and quality by physical count and the use of scales. Helps to prepare daily Receiving Sheets. Completes special assignments as requested. Has supervision of these functions for Caesars Entertainment, Atlantic City properties.

Requirements

High school diploma.
Strong organizational, communication, supervisory and administrative skills.
Must possess a valid New Jersey driver's license.

Nice To Haves

College preferred.

Responsibilities

Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors.
Consistently demonstrates superior customer service skills and acts as a positive role model for all employees.
Conveys positive energy and enthusiasm focusing on the guest interaction.
Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior.
Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements.
Immediately addresses service breakdowns and follows up to ensure guest satisfaction.
Keeps team well informed of property promotions and events.
Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them.
Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
Addresses employee performance issues, coaches for improvement and provides ongoing feedback.
Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance.
Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely.
Takes personal responsibility for creating an atmosphere of commitment to internal guests needs.
Supervises the day to day activities of Warehouse/Receiving functions.
Responsible for the transfer of goods for Caesars Atlantic City region.
Oversees the log of all deliveries and the process designated to place items in proper locations.
Assists in monitoring the inspection of goods for quality and quantity by physical count, preparation of delivery sheets, and maintenance of all receiving records.
Assists Warehouse/Receiving Clerks in the inspection of goods for quantity and quality by physical count and the use of scales.
Helps to prepare daily Receiving Sheets.
Completes special assignments as requested.
Has supervision of these functions for Caesars Entertainment, Atlantic City properties.