Supervisor, Warehouse and Delivery

Anheuser-Busch InBev • Arlington, WA

145d • $70,500 - $78,850

About The Position

If you are interested in a hands-on, continuous improvement-oriented, fast-paced role in a world-class wholesaler environment then our Operations Supervisor role is for you. In this role, you will develop, monitor, and maintain operational procedures to ensure excellent process performance and quality while supervising and empowering warehouse employees. This is an opportunity to drive continuous improvement initiatives, build relationships and influencing skills as well as technical skills while learning the ins and outs of wholesaler operations.

Requirements

• College degree or relevant experience required
• Highly organized with the ability to manage priorities and coordinate multiple projects simultaneously in a fast-paced environment
• Ability and willingness to adjust schedule as necessary to handle business needs, such as holiday weeks, weekends, or alarm coverage. Operation is 24 hours; shift assignment may vary
• Ability to facilitate projects amongst diverse teams and proven ability to gain results
• Understanding of local, state, and federal liquor laws as well as Department of Transportation, Occupational Safety and Health Administration regulations preferred
• Two years of warehouse, delivery, or sales experience
• Proficient in Microsoft Office (pivot tables, lookups, sumifs etc) and proven ability to learn new and more advanced programs, such as routing software
• Knowledge of Labor Relations / experience in Union environment preferred
• Ability to perform physical requirements of the job and knowledge to safely operate job-related equipment (e.g., hand truck, pallet jack, etc.)
• Experience with Six Sigma, Lean, or other Management Systems a plus

Responsibilities

• Manage day-to-day production of Delivery operations of 30 Delivery employees across the main site and two satellite locations
• Manage day-to-day production of Warehouse night operations of 10 Warehouse employees
• Lead, motivate, and develop department personnel including selection, performance management, and employee relations
• Enforce and promote safe working practices
• Plan, direct and schedule all manpower and equipment needs to meet daily operational requirements, adjusting for call-outs and route/truck issues
• 70% computer/desk work; 30% trade visits with staff focused on safety, performance and coaching
• Labor contract administration
• Hold regular 1:1s with frontline operators to review issues, provide feedback and monitor performance
• Own, manage and continuously improve our Delivery Process Optimization pillar, including submitting self-assessments and participating in monthly PR and project charters
• Track and analyze operation efficiency measures
• Manage, coach and develop a team to meet operational KPI/PI's
• Update templates and communication tools (including Team Room Boards, Weekly Trackers, Labor Planning Tool and Meeting Decks) to provide routine visibility of operational performance
• Lead process improvement initiatives, identify and implement best practices and initiate change
• Drive and continuously improve operators' engagement through regular feedback follow ups, recognition programs, incentive tracking and proactive communication
• Ability to effectively communicate to all levels of employees and managers

Benefits

• Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts, eligible day one of hire
• Life Insurance and Disability Income Protection
• Generous Parental Leave and FMLA policies
• 401(k) Retirement Savings options with a company matching contribution
• Chance to work in a fast-paced environment among a company of owners
• Free Beer!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees