Use Your Power for Purpose Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and continuously strive to improve outcomes. Your efforts ensure that patients and physicians have timely access to the medicines they need. The Supervisor is accountable and responsible for leading assigned production staff to achieve targets and deliver and improve process or product consistency, quality/compliance, cost standards and customer service. Responsible for planning, organizing, staffing, performance assessment, salary recommendations, and employee counseling for a group of employees typically with similar technical responsibilities. Ensures that work performed by the assigned staff is accurate, timely, efficient and compliant with corporate policies, plant SOPs, cGMP regulations, and FDA regulations. Participates in investigations and continuous improvement initiatives, applying tools like LEAN manufacturing and Six Sigma to improve quality, cost, safety and/or cycle time. Collaborates effectively with other functional SMEs to ensure production goals are met and investigations are accurate and complete. Has a basic understanding of product cost structure, budgeting process and spending. The ultimate goal of the supervisor is to optimize resources to maximize production and ensure quality and safety standards. What You Will Achieve In this role, you will: Oversee the upstream production of mAb products, including media prep, ensuring targets are met and processes remain consistent. Manage quality, compliance, and customer service, including staffing and employee counseling. Ensure team performance is accurate, timely, efficient, and compliant with corporate policies, SOPs, GMPs, and other regulations. Optimize resources to maximize production while maintaining quality and safety standards. Lead and coach production work teams, manage technical resources, and solve complex problems within your expertise. Establish operational activities supporting mid-term goals, recognize development needs, and create opportunities for colleagues. Coordinate activities for equipment and automation changes, participate in daily manufacturing activities, and ensure a safe work environment while collaborating with functional SMEs and trainers to meet production goals and training needs. Ensure a safe work environment. Ability to identify, evaluate, and correct potential hazards in the workplace is essential. Coordinate, schedule & participate in daily activities of cGMP production in the manufacturing area to meet supply chain needs. Must be flexible to work rotating shifts to support 24/7 operation. Ensure that product quality is maintained through all phases of commercial production including operational parameters of manufacturing equipment, personnel activities, batch record/processing dynamics & integrated utilities to identify & resolve quality risk to commercial manufacturing. Role will interact daily with all members of their team. Interaction with the teams entering and exiting before their shift. Role will also interact with cross functional teams and external vendors as required. General knowledge of scientific principles, production equipment & related procedures. Aid in investigations. Responsible for the adherence to established policies, procedures and practices. Participate in inspections and cGMP & Quality decisions effecting short term production Provide supervision to hourly direct reports. Motivate personnel by setting high standards, encourage teamwork. Clear, unambiguous communication is critical. Primary contact for all personnel issues occurring within the department. Responsible for development plans & personnel reviews. Make initial decisions encompassing personnel issues, disciplinary actions, career advancement, educational assistance, Emergency situations, including injured employees, facility issues & inclement weather. Review completed batch records. Develop training material, update curricula, close training gaps, support the training of new supervisors. Advise management of non-conformance issues & opportunities for continuous improvement Provide input on primary decisions on cGMP related documents developed or revised. Articulate challenges and solutions to technical and non-technical peers and to department management. Provide technical guidance and act as a departmental liaison with primary support groups. Short range planning includes scheduling daily and weekly operations and staff. Longer range planning concerns facilities shutdowns and preventive maintenance.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees