Supervisor, Transit Control Center (TCC)
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About The Position
The Supervisor, Transit Control Center (TCC) will be responsible for managing and coordinating transit service ensuring scheduled service is provided. The Supervisor, TCC responds to and resolves issues through the utilization of organizational resources; acts on transit service disruptions, emergency management, regional transit security incidents, accidents and medical emergencies. Dispatches Transit Police for bus, light rail and commuter rail events. Handles 911 transfer calls from local Public Safety Answering Points (PSAP). This position will be required to work onsite at the Transit Control Center with hours including nights, weekends, and holidays. Time-off requests for supervisors go through a bidding process. This posting will create an eight-month eligible list for current and future positions.
