Supervisor Technical Specialist - FT - Day
Norwalk Hospital Association•Norwalk, CT
•$41 - $76
About The Position
To supervise the daily operations of the Blood Bank section of the laboratory to ensure uninterrupted workflow, availability of appropriate blood products in a timely fashion, accurate and timely results and maintain improved customer satisfaction.
Requirements
- Bachelor's Degree
- Minimum Experience: five years
- Certification: Medical Technologist, ASCP (or equivalent).
Nice To Haves
- Knowledge of instrument troubleshooting (experience).
- Strong written and verbal skills.
Responsibilities
- Under the Medical Director and Laboratory Manager, supervises the daily operations of assigned section to insure quality service & customer satisfaction.
- Provides input in employee selection. Mentors and supervises Hematology staff; evaluates staff performance & competency. Oversees their educational development.
- Ensures section compliance with all reg. requirements actively by reviewing publications/standards for CAP and CT DOH.
- Coordinates section participation in approved proficiency programs as required by regulatory agencies.
- Develops and implements new procedures/policies. Reviews/revises all policies & procedures at least annually.
- Researches and analyses new processes, vendors, blood/tissue suppliers, equipment, reagents & computer systems. Provides information for preparation of capital equipment budget.
- Designs, analyzes, and maintains the laboratory information system. Responsible for all changes including design, analysis, testing, validation, implementation & training with the support of the LIS team.
- Functions as a technical consultant to laboratory staff, residents and physicians. Responsible for resolution of technical problems. Represents Hematology at hospital committees.
- Reviews section event logs and with the Medical Director, develops & monitors corrective actions. Establishes monitors to improve quality service. Participates in the KPI program.
- Holds regularly scheduled staff meetings to update and inform staff.
- Fulfills all compliance responsibilities related to the position.
- Maintains and Models Nuvance Health Values.
- Demonstrates regular, reliable and predictable attendance.
- Performs other duties as required.
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What This Job Offers
Job Type
Full-time
Number of Employees
501-1,000 employees
