Supervisor - Surveillance

Hard Rock International-posted 11 days ago
Full-time • Entry Level
Mettler, CA
5,001-10,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Surveillance Supervisor will be responsible for the supervision of the Surveillance employees in a shiftwork environment. Strong presence in the Surveillance Room will be vital to your management of people and interacting with internal customers while delivering exceptional customer service. This job description reflects theposition’s essential functions; it does not encompass all of the tasks thatmay be assigned

  • Fosters a safe and efficient work environment while maintaining an open-door policy.
  • A strong presence in the Surveillance Room will be vital to your management of people and interacting with internal customers while delivering exceptional customer service.
  • Maintain awareness of the gaming operation at all times, and plan, organize and direct the overall operation the shift by delegating duties, briefing/monitoring of employees, and overseeing occurrences as they develop.
  • Accountable for your staff, assisting with hiring, training, evaluations, recognition and development.
  • Ensure compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and all applicable laws, policies and procedures.
  • Lead or facilitate meetings with guidance from more senior staff to discuss audit findings and consulting services with top levels of management.
  • Other duties as assigned.
  • Lives the Brand.
  • A post-secondary education or comparable working experience in related fields with strength in gaming/surveillance areas
  • Supervisory experience in the related field of one (1) or more years
  • Working knowledge of computer software packages
  • Strong leadership and interpersonal skills
  • Excellent interpersonal, oral and written communication skills.
  • Meticulous, organized and accurate
  • Extreme confidentiality.
  • Familiarity with a variety of computer systems and applications.
  • Be flexible to work varying shifts and time schedules as needed.
  • Communicate effectively with all levels of employees and guests.
  • Manage multiple details and tasks concurrently in a changing environment.
  • Able to work effectively in a team environment.
  • Analyze and think about how possible solutions impact on the entire operation.
  • Ability to stand and sit for extended periods of time.
  • Ability to walk distances.
  • Ability to lift 30 to 40 lbs.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell.
  • Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The Casino environment is hectic, fast-paced and often crowded and noisy.
  • May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service