The Video Streaming Supervisor at NBCUniversal is responsible for overseeing the day-to-day operations of the Digital Operations Center, ensuring the availability and reliability of streaming services. This role involves managing L1 and L2 operators, monitoring live streams and VOD delivery workflows, and ensuring adherence to operational procedures. The supervisor will also create staff schedules, manage incident responses, and report on performance metrics, all while fostering a collaborative and innovative work environment.