Supervisor - Sportsmans

Bally's Interactive•Shreveport, LA

42d

About The Position

Assists in the daily operation of the Cafe. Ensures that Team Member service is at a level that meets or exceeds the Customers and Bally’s Casino Shreveport's expectations. Ensures that a safe and pleasant dining experience is provided in this high-volume restaurant.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

Responsible for the supervision of restaurant Line Servers and Bus Persons.
Carries out supervisory responsibilities in accordance with Bally’s Casino Shreveport's policies and applicable laws.
Responsibilities include assigning and directing work, appraising performance, rewarding, coaching, and disciplining Team Members, and addressing complaints and resolving problems.
Other duties may be assigned.
Assists in supervising all Team Members in accordance with Bally’s Casino Shreveport's policies and procedures.
Maintains scheduling of Team Members in conjunction with business volumes and established guidelines set by Culinary Department.
Anticipates Team Members' needs and is responsible for following through with projects/matters to fulfill those needs.
Maintains accurate daily shift reports and communicates information to Manager.
Assists Manager with "team" atmosphere by developing/maintaining an incentive program to motivate and inspire Team Members.
Assigns appropriate side duties to all Team members and follows up with those assignments to ensure their timely and total completion.
Conducts daily pre-shift meetings to communicate business needs and special information so that Team Members are prepared to respond to business levels effectively.
Builds and develops harmonious working environment while being sensitive to the needs of Team Members and guests.
Effectively communicates praise and constructive feedback to Team Members for their improvement and development.
Interacts with Team Members and guests in a professional and consistent manner.
Ensures Team Cafe is maintained and cleaned during all periods of operation.
Completes all other related job duties assigned by Manager.