Supervisor Specimen Processing- Phlebotomy

MultiCare Health System•Puyallup, WA

11d

About The Position

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0_, Shift: Days_, Schedule: Full Time Days Position Summary The Supervisor of Specimen Processing Phlebotomy coordinates all aspects of specimen collections and specimen processing to ensure that all operational procedures and processes are followed including regulatory compliance within a high-volume level specimen processing laboratory area. The Supervisor serves as a technical resource for the team, resolves instrument issues, and ensures service and inventory levels continue to meet departmental and customer service goals.

Requirements

Bachelor’s degree in chemical, physical, or biological science; a combination of education and additional years of prior lab experience will be considered in lieu of degree
MLT(ASCP), MT(ASCP), or PBT(ASCP) preferred
Medical Assistant-Phlebotomy (MA-P) certification preferred
Three (3) years of relevant laboratory experience required
Previous experience in a lead or supervisory role
Recent phlebotomy experience in a high-volume laboratory specimen management department preferred

Responsibilities

Supervises the day-to-day technical duties for section.
Assigns and reviews work, provides work instruction (OTJ or formal training) and develops team members
Participates in leadership activities for department, contributing to the achievement of goals and objectives
Maintains internal processes for section; supports customer service standards and handles operational and customer service escalations for section
Provides technical expertise on programs, processes, and best practices
Ensures compliance with federal, state, and local regulations for section
Participates in the development and monitoring of compliance with all regulatory agencies and federally funded programs, productivity analysis, quality/performance improvement and patient/employee safety
Functions as a primary resource for technical and clinical expertise in lab section and a clinical consultant to care providers; oversight of and responsible for performing laboratory testing and procedures in the laboratory and reporting timely accurate test results