Supervisor, Specialty Retail

CVS Health • Atlanta, GA

2d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The primary responsibility of the Pharmacy Supervisor is to directly supervise the pharmacy technician and pharmacy support staff to ensure prescription orders are processed in an accurate and efficient manner to achieve exceptional customer service to exceed company and customer expectations for our patients and healthcare providers. The Pharmacy Supervisor is also responsible for directing daily workflow, coordinate procedural changes, interviewing/hiring, evaluating & reviewing performance, coaching & counseling, disciplinary action and daily supervision of the staff to ensure that all store and company policies and procedures are followed. The Pharmacy supervisor is also responsible for assisting with the oversite of the entire pharmacy and supporting the team with all non-clinical colleagues support and direction.

Requirements

• 1-3 years leadership experience
• 5+ years experience in pharmacy, healthcare insurance or billing or a related field
• Current Pharmacy Technician Licensure and/or certificate per state or federal requirements or ability to obtain within 6 months of hire
• Working knowledge of Microsoft business software
• High School Diploma or General Equivalent Development (GED)

Nice To Haves

• Current CPHT Certification

Responsibilities

• Directly supervise the pharmacy technician and pharmacy support staff
• Ensure prescription orders are processed in an accurate and efficient manner
• Achieve exceptional customer service to exceed company and customer expectations for our patients and healthcare providers
• Direct daily workflow
• Coordinate procedural changes
• Interviewing/hiring
• Evaluating & reviewing performance
• Coaching & counseling
• Disciplinary action
• Daily supervision of the staff to ensure that all store and company policies and procedures are followed
• Assisting with the oversite of the entire pharmacy and supporting the team with all non-clinical colleagues support and direction

Benefits

• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED