Supervisor, Smoky Hill Library

Arapahoe Libraries•Centennial, CO

About The Position

Smoky Hill Library serves a richly diverse community and is located near several local schools, making it a popular destination for youth and teens, as well as a welcoming place for residents from nearby assisted living centers. The area includes residential neighborhoods and local businesses, making the library a busy and well-used space for people of all ages. As a Supervisor, you will support daily library operations, work alongside staff, and help ensure the library meets community needs and district priorities.

Requirements

Two years of similar or related experience, such as library service or customer service.
Two to four years successful supervisory experience with demonstrated ability to coach, mentor, and develop staff.
Experience teaching, training, or mentoring others.
Ability to maintain confidentiality.
Ability to work varying shifts, including evenings and weekends.
Ability to travel between facilities.
Intermediate technology skills using Microsoft 365 and the ability to learn new tools.

Nice To Haves

Bachelor's degree.
One year of library experience.
Experience working with children and teens.

Responsibilities

Support daily library operations by allocating resources, planning and prioritizing work, and making decisions that ensure the library functions smoothly.
Troubleshoot building and equipment issues and communicate with other library departments as needed.
Create monthly staff schedules to ensure appropriate coverage and adjust as needed due to callouts or changing conditions.
Provide a minimum of four hours per week assisting patrons at a service point.
Support collection maintenance and materials handling as needed.
Recruit, interview, hire, and train staff to support successful onboarding and job performance.
Oversee scheduling, timekeeping, and daily supervision of employees.
Monitor employee performance, provide timely feedback, support professional development, and deliver evaluations.
Handle discipline and terminations in accordance with practice.
Lead by example by working alongside staff and providing guidance as needed.
Promote open communication, collaboration, and team building.
Work regular evening and weekend shifts and serve on call in crisis situations.
In collaboration with Library Managers and Librarians, assist with branch-level planning.
Promote positive working relationships with staff and patrons.
De-escalate and resolve concerns from patrons and employees by researching issues, identifying solutions, and making sound decisions.
Build and maintain relationships with community members, which may include outreach to community groups.