Supervisor, Slot Technician

Churchill Downs IncorporatedNew Orleans, LA
111d

About The Position

America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana. The position manages the daily activities associated with video poker and slots machine operations.

Requirements

  • Must be able to obtain a Louisiana Racing Commission License and Louisiana Gaming License.
  • Bachelor’s Degree (B.S.) and Licenses; or Equivalent experience; or Equivalent combination of education and experience.

Responsibilities

  • Diagnose system problems effectively to maximize system utilization for operations.
  • Support management in development of computerized system solutions to business opportunities and/or enhancing guest service.
  • Maintain list of authorized users and application passwords.
  • Monitor slot activities for adherence to Company policies and various gaming regulatory requirements.
  • Maintain working relationships with outside vendors and system support personnel.
  • Supervise the day-to-day operation of the Slots Technicians.
  • Control the daily activities associated with the operation and support of the Slot systems.
  • Monitor system utilization, system maintenance, and report analysis. Ensure that service and availability levels are maintained.
  • Perform preventative maintenance on slot machines on a scheduled basis.
  • Perform related duties as assigned.
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