Supervisor, Slot Technician

Churchill Downs Incorporated • New Orleans, LA

111d

About The Position

America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana. The position manages the daily activities associated with video poker and slots machine operations.

Requirements

• Must be able to obtain a Louisiana Racing Commission License and Louisiana Gaming License.
• Bachelor’s Degree (B.S.) and Licenses; or Equivalent experience; or Equivalent combination of education and experience.

Responsibilities

• Diagnose system problems effectively to maximize system utilization for operations.
• Support management in development of computerized system solutions to business opportunities and/or enhancing guest service.
• Maintain list of authorized users and application passwords.
• Monitor slot activities for adherence to Company policies and various gaming regulatory requirements.
• Maintain working relationships with outside vendors and system support personnel.
• Supervise the day-to-day operation of the Slots Technicians.
• Control the daily activities associated with the operation and support of the Slot systems.
• Monitor system utilization, system maintenance, and report analysis. Ensure that service and availability levels are maintained.
• Perform preventative maintenance on slot machines on a scheduled basis.
• Perform related duties as assigned.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees