Supervisor, Slot-Ex

Churchill Downs Incorporated-posted 4 months ago
New Orleans, LA
5,001-10,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Supervise and coordinate activities of slot department workers to provide service to patrons. Handle and settle complaints of players. Verify and pay off jackpots. Reset slot machines after payoffs. Make repairs or adjustments to slot machines or recommend removal of slot machines for repair. Report hazards and enforce safety rules.

  • Develops and maintains customer loyalty.
  • Safeguard the confidential information of all team member, department and company records and assets.
  • Assists with the monitoring, directing, supervising, and observing slot activities for adherence to company policies and various gaming regulatory requirements.
  • Arbitrates customer disputes from slot play.
  • Assists the Slot Manager and Sr. Director of Slot Operations in the hiring, training, evaluation, monitoring, and scheduling of slot personnel.
  • Implements slot policies and procedures established by the Sr. Director of Slot Operations and Slot Manager.
  • Approves and verifies slot machine payouts.
  • Performs jackpot payouts.
  • Perform all other duties, as assigned.
  • Must be 21 years or older.
  • Must be able to obtain a Gaming and Racing License from Louisiana Racing Commission.
  • 3-5 years of experience.
  • Knowledge of principles and processes for providing customer service.
  • Ability to read, analyze and interpret common documentation.
  • Ability to respond to common inquiries or complaints from team members, regulatory agencies, or members of the staff.
  • Ability to write and present information to management in a reasonable manner.
  • Ability to perform normal mathematical computations in regard to the implementation of current duties.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to interpret an extensive variety of instructions and deal with several variables.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service